Contact Safe Vision Customer Service

Why should I report an Issue with Safe Vision?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Safe Vision Parental Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I love that he can have subscription functionality in a safe way.I absolutely love this app for my child! I have tried several kid friendly options including kids YouTube and was horrified by the trending videos.

2. No ads and no way to watch anything outside of what you whitelist.The app is super helpful and I really like it, my child can use it easily and it has a good user interface, the reason why I gave it only 3 stars, we faced a couple of issues while using the app - the full-screen button doesn't work anymore.

3. Thank you so much for making this app and for clarifying that playlists can be added! This is extremely helpful for homeschool or classroom use.Does exactly what it says; your curated content keeps kids safe.

4. Hopefully, those issues will be fixed in the future.Booooooooooooo to be a great weekend and end date time location time location to me that the server isVery useful and simple application, which allows only whitelist channels and videos.

5. Best 30 bucks a year I've spent! Love it and my kids are thrilled with the freedom to choose whatever (I've approved for them) to watch.

6. Even I have my own profile so I can watch YouTube ad-free! Worth every penny.Absolutely love this app! We have it on all our devices and happily pay for premium.

7. I love that the only videos and channels my child can see are the ones I add and approve and there are no commercials.

8. Thank you thank you thank you for making this app!!!Amazing! Exactly what I hoped YouTube Kids would be and discovered it wasn't lol.

9. I love how I can add videos from my phone and it syncs to my kids tablet.

10. My son finds new channels on YouTube kids, then we have subscriptions on Safe Vision.

11. It works great and we just keep adding more and more YouTube sites that we feel safe using.

1. Fix Safe Vision Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Safe Vision: Restarting the app will resolve most errors.
2. Update the Safe Vision App. Here is how:
   1. On Android goto PlayStore » Search for "Safe Vision" » Open Safe Vision » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Safe Vision » click "UPDATE".
3. Clear Safe Vision app cache: Clearing cached data will force your app to retrieve the latest data directly from Safe Vision servers.
   1. On Android, goto Settings » Apps » Select "Safe Vision" » click Storage » click "Clear Cache".
4. Check Safe Vision app permissions. If any of these permissions required to use your device's features are disenabled, Safe Vision might not work.
5. Uninstall and reinstall Safe Vision. If nothing else has worked, completely uninstall Safe Vision then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Safe Vision not working

2. Fix Safe Vision Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Safe Vision be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Safe Vision not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Safe Vision may not be able to connect to the Internet when running in the background.