Contact Pill Logger Customer Service

Why should I report an Issue with Pill Logger - Meds Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Allen Dev Co to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you need to enter a different time, click "Other..." and it's a lot easier to change date or time.Excellent for keeping track of medications taken as needed.

2. I take meds everyday as prescribed and as needed; having the elapsed time shown since last dose for each med is helpful.

3. Very useful to see how long since last dosage (hours & min.). Reason for the low rating is that the app crashes at the switch to DST if "automatic date and time" is set in android.

4. Perhaps I would appreciated little square icons representing each time a dosage which taken in the graph instead of a bar chart for example.Works great.

5. I can check the app to see how long it was since a last dose instead of it just showing the actual time taken.

6. I didn't love the reminder functionality since it seems to need to be reset each time, so I use a dedicated reminder app for that.

7. One of the best features is how I can set the app to display the elapsed time since I last took a med.

8. Changing apps now.Most of the med tracker apps I was seeing wanted to schedule reminders first, and didn't seem to easily just show me what I took and how long ago I took it.

9. If I know I have taken a medication but can't remember when, I have to skip the next dose if the pill logger drops the entry.

10. I cant figure out how to change the reminder, or get it to set a reminder in regular intervals, or change the reminder now that it is set.There are so many great things about this app however there is one very bad thing.

11. When I'm sick and taking a bunch of painkillers or cold meds, it makes it easy to ensure I don't take any drug more frequently than allowed.

1. Fix Pill Logger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pill Logger: Restarting the app will resolve most errors.
2. Update the Pill Logger App. Here is how:
   1. On Android goto PlayStore » Search for "Pill Logger" » Open Pill Logger - Meds Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pill Logger » click "UPDATE".
3. Clear Pill Logger - Meds Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Pill Logger servers.
   1. On Android, goto Settings » Apps » Select "Pill Logger - Meds Tracker" » click Storage » click "Clear Cache".
4. Check Pill Logger app permissions. If any of these permissions required to use your device's features are disenabled, Pill Logger might not work.
5. Uninstall and reinstall Pill Logger. If nothing else has worked, completely uninstall Pill Logger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pill Logger not working

2. Fix Pill Logger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pill Logger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pill Logger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pill Logger may not be able to connect to the Internet when running in the background.