Published by On TV Tonight Pty Limited on Feb 28, 2024

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Why should I report an Issue with TV Guide UK?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TV Guide UK Customer Insights

1. Means that the app is useless to me.Doesn't have BBC Scotland Channel ... the one they spent 32 million pounds per year of licence/tax payers' money on three years ago ... at least I watch it but no thanks to this app.Downloaded it, set region & it already said 'error' then failed to load when finally getting to a, listing page.

2. Tried reinstalling but no helpSlow and frequently unresponsive, poor layout for mobile screens.Rubbish. Just tried to watch a program as listed on this app and it turns out to be on a different channel???Getting wore by the minute.

3. Wrong channels, wrong time slots.A decent guide with a good intuitive layout.Just installed this app and looked up a couple of programmes to see what detail is given.

4. Tonight's dragons den (5th Jan 2023) on BBC is indicated to be a repeat but it is a brand new series.

5. I used this app because I wanted to check if a program is a repeat.

6. it is no more listing any channels and the guide.

7. Deleted before I even startedstopped working recently.

8. The information is incorrect in the app.

9. Tonight's Who wants to be a Millionaire is apparently hosted by Chris Tarrant! Say no more.

Steps to Troubleshoot & Fix TV Guide UK Issues

1. Fix TV Guide UK Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TV Guide UK: Restarting the app will resolve most errors.
  2. Update the TV Guide UK App. Here is how:
    1. On Android goto PlayStore » Search for "TV Guide UK" » Open TV Guide UK » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TV Guide UK » click "UPDATE".
  3. Clear TV Guide UK app cache: Clearing cached data will force your app to retrieve the latest data directly from TV Guide UK servers.
    1. On Android, goto Settings » Apps » Select "TV Guide UK" » click Storage » click "Clear Cache".
  4. Check TV Guide UK app permissions. If any of these permissions required to use your device's features are disenabled, TV Guide UK might not work.
  5. Uninstall and reinstall TV Guide UK. If nothing else has worked, completely uninstall TV Guide UK then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TV Guide UK not working


2. Fix TV Guide UK Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TV Guide UK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TV Guide UK not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TV Guide UK may not be able to connect to the Internet when running in the background.

Reported Issues