Contact TV Guide Australia Customer Service

Why should I report an Issue with TV Guide Australia?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of On TV Tonight Pty Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Why change it? The boxes for each channel line are so wide you can only see two maximum at any time on the screen.

2. One way to improve it (quite a bit) would be to retain the time of the day at the top section so it doesn't get scrolled out of sight.The times don't line up, it's retarded.

3. Only a couple of programs can show on the screen of the phone at a time.

4. You thought to leave the time at top of the page on PC online version, why not on the app.

5. Also old version included films at movie theatres which we used all the time for session times and to see what's on/coming up.

6. Combine that with the times not lining up and the time bar not remaining visible as you scroll, and you easily get lost as to what it is you are looking at.

7. This app shows channel icons too big, no way to set an accurate time, & no reply to emails.

8. The info on the left of the screen disappears even when program is still running forcing you to scroll left to see what it is.

9. that cover a bigger time slot have very small writing so this is better.

10. I would like the option to reduce type size & change screen orientation to view more of the guide.

11. The only problems I have come across so far are: some programs can't be added to favourites eg Ellen, The Good Place, an using my device's back button closes the program.

1. Fix TV Guide Australia Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TV Guide Australia: Restarting the app will resolve most errors.
2. Update the TV Guide Australia App. Here is how:
   1. On Android goto PlayStore » Search for "TV Guide Australia" » Open TV Guide Australia » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TV Guide Australia » click "UPDATE".
3. Clear TV Guide Australia app cache: Clearing cached data will force your app to retrieve the latest data directly from TV Guide Australia servers.
   1. On Android, goto Settings » Apps » Select "TV Guide Australia" » click Storage » click "Clear Cache".
4. Check TV Guide Australia app permissions. If any of these permissions required to use your device's features are disenabled, TV Guide Australia might not work.
5. Uninstall and reinstall TV Guide Australia. If nothing else has worked, completely uninstall TV Guide Australia then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TV Guide Australia not working

2. Fix TV Guide Australia Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TV Guide Australia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TV Guide Australia not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TV Guide Australia may not be able to connect to the Internet when running in the background.