Published by East Yorkshire Buses on Nov 26, 2024

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Why should I report an Issue with East Yorkshire Buses?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of East Yorkshire Buses to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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East Yorkshire Buses Customer Insights

1. From buying tickets to seeing where bus is in real time....Very good but the prices are going up I'm a child so I buy the hull country zone it used to be £3:40 but its £4 now not to greatI recently had my widgets disappear without being removed by me so uninstalled and reinstalled - added my normal stop back in but the widget stays blank and is unresponsive when clicked on.

2. Also, if you buy a day ticket using this feature, it lasts for a whole 24hrs of travel, rather than just the calendar date of a paper one.It takes a little bit of time to learn all the different functionality (it's been a few years and I'm still finding new features I didn't know about).

3. It's a decent app but has a feature missing that most travel apps have, instead of telling you that your bus isn't coming/taking it off the list of buses, it doesn't tell you anything so you can end up sitting at a bus stop for 45 minutes waiting for a bus that doesn't come.I was heading towards hull on the 24.

4. I dont like relying on a phone for these things, they can run out of battery so I have to be conscious about running apps and games.I use this app regularly to check timetables and plan journeys, including those of multiple routes.

5. EDIT - Have now figured out this was to do with moving my app to the SD card which, although it's nice that it's "fixed", it's somewhat disappointing that the app can't have full functionality when stored on the SD card.I use the access all areas, 36 weeks pass for getting to uni.

6. There's a feature enabling you to track your bus so that you can see when it is due at your stop or if it has been held up etc., which is handy.

7. I recently started using the mobile ticket feature which is so much easier than having a paper ticket.

8. Only issue recently is that with a big schedule update in my local area, the app didn't give any notifications for it and the timetables weren't updated on day 1.

9. Being able to favourite a stop is pointless, because there is no apparent way of accessing favourites.

10. It would be better if the timetables matched the actual running times, or even the names of the stops on the website timetables.

11. Makes for a considerable saving and the app is easy to use with loads of useful features, such as live bus times and departures.

Steps to Troubleshoot & Fix East Yorkshire Buses Issues

1. Fix East Yorkshire Buses Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart East Yorkshire Buses: Restarting the app will resolve most errors.
  2. Update the East Yorkshire Buses App. Here is how:
    1. On Android goto PlayStore » Search for "East Yorkshire Buses" » Open East Yorkshire Buses » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for East Yorkshire Buses » click "UPDATE".
  3. Clear East Yorkshire Buses app cache: Clearing cached data will force your app to retrieve the latest data directly from East Yorkshire Buses servers.
    1. On Android, goto Settings » Apps » Select "East Yorkshire Buses" » click Storage » click "Clear Cache".
  4. Check East Yorkshire Buses app permissions. If any of these permissions required to use your device's features are disenabled, East Yorkshire Buses might not work.
  5. Uninstall and reinstall East Yorkshire Buses. If nothing else has worked, completely uninstall East Yorkshire Buses then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing East Yorkshire Buses not working


2. Fix East Yorkshire Buses Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make East Yorkshire Buses be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to East Yorkshire Buses not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, East Yorkshire Buses may not be able to connect to the Internet when running in the background.

Reported Issues