Contact UseCrypt Messenger Customer Service

Why should I report an Issue with UseCrypt Messenger?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Usecrypt S.A. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'd recommend to stay as far as possible from this app.Anything else than outdsted Signal (org.thoughtcrime.redphone and org.thoughtcrimesecuresms) with panic button from info.guardianproject.panic.action? hmm... seem complied several free tools can give funny income stream? PS: works perfectly on rooted phone with both, magisk and SuperSU.App features not fully working - in terms of checking hacked status of A device.

2. Additionally they advertise as a really secure app while when someone found a serious bug in their code they sued them... It's not worth your time.False advertising, fake - bought reviews.

3. This app is most likely a scam targeting inexperienced people, to lure then into paid services and offer false sense of security.This app has false advertising! Stay away from it.

4. None of my friends are here, uninstalling.A commercial app based on Signal's free communication protocol with some extra stuff thrown in to justify the price.

5. Among other really good and secure messangers like "Signal app", Usecrypt has very poor design.

6. If you really want to make this app secure then generate local RSA keys, that your friends have to scan (QR code) and periodically check the Hardware-backed SafetyNet.

7. I suggest you use Signal or even a Telegram but not this! Anyways, it is based on Signal's programming code and alghoritms, so Signal should be better to use.

8. One last thing! This app modifies Signal's encryption alhoritms which means that they might have backdoors installed!App is useless.

9. If you use Magisk hide, repack the Magisk app and make sure your device passes basic SafetyNet attestation it'll work just fine.

10. To expand, it's technically impossible to detect in automated way if your device has been hacked, like the advertisement says.

11. In addition you should improve the UI and overall UX.This app has false advertising.

1. Fix UseCrypt Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UseCrypt Messenger: Restarting the app will resolve most errors.
2. Update the UseCrypt Messenger App. Here is how:
   1. On Android goto PlayStore » Search for "UseCrypt Messenger" » Open UseCrypt Messenger » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UseCrypt Messenger » click "UPDATE".
3. Clear UseCrypt Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from UseCrypt Messenger servers.
   1. On Android, goto Settings » Apps » Select "UseCrypt Messenger" » click Storage » click "Clear Cache".
4. Check UseCrypt Messenger app permissions. If any of these permissions required to use your device's features are disenabled, UseCrypt Messenger might not work.
5. Uninstall and reinstall UseCrypt Messenger. If nothing else has worked, completely uninstall UseCrypt Messenger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UseCrypt Messenger not working

2. Fix UseCrypt Messenger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UseCrypt Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UseCrypt Messenger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UseCrypt Messenger may not be able to connect to the Internet when running in the background.