Published by Entclass Tech Solution on Jan 23, 2024

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Why should I report an Issue with EC Tunnel PRO - Unlimited VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Entclass Tech Solution to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact EC Tunnel PRO - Unlimited VPN image 1 contact EC Tunnel PRO - Unlimited VPN image 2

About EC Tunnel PRO - Unlimited VPN

1. It also protects your internet traffic when using public Hotspots / Wi-Fi or even your local internet service.

2. It will also help you bypass firewalls and page blocks.

3. Interestingly, you can gain free internet access by using the built-in proxy tweaks to bypass domain/ip based restrictions/billing. ◾️ Check the notification area on your phone. ◾️ From the other Android phone or PC, connect via Wifi and set the Wifi manual proxy to the info gotten from the notification. That's all.

EC Tunnel PRO Customer Insights

1. The app crashes often.There appears to be a bug that causes the ads we view to add time to the app, causing it to force close! Edit: I'm using the latest version of the app and latest configuration.My friend told me about this app, to see the beauty about it, though I saw it working for him, I am given three stars later I can increase it if it works perfectly.Please there is a bug in there that doesn't allow me to add more time.

2. Please help meAd doesn't work , Everytime I try watch ad to add Time It just shows nothing .

3. Thank you.It is the best vpn I have ever used, with high speed,easy to use,I wish the time limit would be removed Noticeable: Time limitation has removed.This VPN is perfect now.really the best.

4. I also live in Iran , how am I supposed to watch ad I just use other vpns to watch ad but it doesn't workIt's not stable, can barely last for 20 minutes.

5. Always getting the "please try again later" message whenever i click the "add time" and "watch video ad to get 4 hours" option.

6. Please try and get that fixed.Please is there any setting to this before you can use? I need to know because when I don't have bundle and I connect it doesn't connect but if I have it connects very easily.

7. I hope to see it fixed with the next updatePlease i find it difficult to add more time.

8. The app is great just that there are times where the connection doesn't work unless you disconnect to reconnect.

9. But it is really a great app I have been using internet for months without buying bundle.

10. 2-EC tunnel, recently reduced the speed, many servers I have used, don't work.

11. But there are a lot of bugs to be fix like sometimes, is unable to connect and the network speed is too low with high mps.

Steps to Troubleshoot & Fix EC Tunnel PRO Issues

1. Fix EC Tunnel PRO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EC Tunnel PRO: Restarting the app will resolve most errors.
  2. Update the EC Tunnel PRO App. Here is how:
    1. On Android goto PlayStore » Search for "EC Tunnel PRO" » Open EC Tunnel PRO - Unlimited VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EC Tunnel PRO » click "UPDATE".
  3. Clear EC Tunnel PRO - Unlimited VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from EC Tunnel PRO servers.
    1. On Android, goto Settings » Apps » Select "EC Tunnel PRO - Unlimited VPN" » click Storage » click "Clear Cache".
  4. Check EC Tunnel PRO app permissions. If any of these permissions required to use your device's features are disenabled, EC Tunnel PRO might not work.
  5. Uninstall and reinstall EC Tunnel PRO. If nothing else has worked, completely uninstall EC Tunnel PRO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EC Tunnel PRO not working


2. Fix EC Tunnel PRO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EC Tunnel PRO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EC Tunnel PRO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EC Tunnel PRO may not be able to connect to the Internet when running in the background.

Reported Issues

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