Published by Entclass Tech Solution on Oct 24, 2024

contact EC Tunnel PRO - Unlimited VPN Chat with our AI-based EC Tunnel PRO Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with EC Tunnel PRO?



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Why chat with our AI EC Tunnel PRO Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. The app crashes often.There appears to be a bug that causes the ads we view to add time to the app, causing it to force close! Edit: I'm using the latest version of the app and latest configuration.My friend told me about this app, to see the beauty about it, though I saw it working for him, I am given three stars later I can increase it if it works perfectly.Please there is a bug in there that doesn't allow me to add more time.

2. Please help meAd doesn't work , Everytime I try watch ad to add Time It just shows nothing .

3. Thank you.It is the best vpn I have ever used, with high speed,easy to use,I wish the time limit would be removed Noticeable: Time limitation has removed.This VPN is perfect now.really the best.

4. I also live in Iran , how am I supposed to watch ad I just use other vpns to watch ad but it doesn't workIt's not stable, can barely last for 20 minutes.

5. Always getting the "please try again later" message whenever i click the "add time" and "watch video ad to get 4 hours" option.

6. Please try and get that fixed.Please is there any setting to this before you can use? I need to know because when I don't have bundle and I connect it doesn't connect but if I have it connects very easily.

7. I hope to see it fixed with the next updatePlease i find it difficult to add more time.

8. The app is great just that there are times where the connection doesn't work unless you disconnect to reconnect.

9. But it is really a great app I have been using internet for months without buying bundle.

10. 2-EC tunnel, recently reduced the speed, many servers I have used, don't work.

11. But there are a lot of bugs to be fix like sometimes, is unable to connect and the network speed is too low with high mps.

Steps to Troubleshoot & Fix EC Tunnel PRO Issues

1. Fix EC Tunnel PRO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EC Tunnel PRO: Restarting the app will resolve most errors.
  2. Update the EC Tunnel PRO App. Here is how:
    1. On Android goto PlayStore » Search for "EC Tunnel PRO" » Open EC Tunnel PRO - Unlimited VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EC Tunnel PRO » click "UPDATE".
  3. Clear EC Tunnel PRO - Unlimited VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from EC Tunnel PRO servers.
    1. On Android, goto Settings » Apps » Select "EC Tunnel PRO - Unlimited VPN" » click Storage » click "Clear Cache".
  4. Check EC Tunnel PRO app permissions. If any of these permissions required to use your device's features are disenabled, EC Tunnel PRO might not work.
  5. Uninstall and reinstall EC Tunnel PRO. If nothing else has worked, completely uninstall EC Tunnel PRO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EC Tunnel PRO not working


2. Fix EC Tunnel PRO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EC Tunnel PRO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EC Tunnel PRO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EC Tunnel PRO may not be able to connect to the Internet when running in the background.

Reported Issues

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