Contact Natural Medicines Database Customer Service

Why should I report an Issue with Natural Medicines Database?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Therapeutic Research Center to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I am able to login via internetDoes not work, continues to say my account is expired even though their customer service says it is active, terrible customer service, they say to reinstall app, did and changed nothing, all they say after that is unsure why it isn't working and no more help.After updating to android 13, it gives me some bizarre error about the device's date and time being changed compared to a previous run of the app, logs me out, and won't log me back in.Unable to open and utilize the app with Pixel 7.

2. Saying the connection to the server has timed out.Doesn't work on Android 10Finally updated!!! Works on tablets.Does not allow you to register for an account.This app is garbage.

3. States it is using a different date and time the app doesn't recognizeApp stopped working.

4. As of 08/27/20, app does not allow me to login using email address and password.

5. Not compatible with android.

6. We android users would like to use the app as well.

7. UPDATE THE APP PLEASE.

1. Fix Natural Medicines Database Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Natural Medicines Database: Restarting the app will resolve most errors.
2. Update the Natural Medicines Database App. Here is how:
   1. On Android goto PlayStore » Search for "Natural Medicines Database" » Open Natural Medicines Database » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Natural Medicines Database » click "UPDATE".
3. Clear Natural Medicines Database app cache: Clearing cached data will force your app to retrieve the latest data directly from Natural Medicines Database servers.
   1. On Android, goto Settings » Apps » Select "Natural Medicines Database" » click Storage » click "Clear Cache".
4. Check Natural Medicines Database app permissions. If any of these permissions required to use your device's features are disenabled, Natural Medicines Database might not work.
5. Uninstall and reinstall Natural Medicines Database. If nothing else has worked, completely uninstall Natural Medicines Database then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Natural Medicines Database not working

2. Fix Natural Medicines Database Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Natural Medicines Database be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Natural Medicines Database not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Natural Medicines Database may not be able to connect to the Internet when running in the background.