Contact Korona Önlem Customer Service

Why should I report an Issue with Korona Önlem?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of T.C. Sağlık Bakanlığı to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. lütfen düzeltin.mavi kart sahibi oldugumdan "sikayetler" sekmesinde geçersiz TC kimlik no diyerek kapaniyor.Yabancı vatandaşlarının girdiği kimlik numarasını kabul etmiyor.

2. i have tc numarası( i am a foreigner) but they didnt allow me to finish the testThere's no access to foreignersSaatinizi kontrol edin diye bir uyarı veriyor uygulama açılmadan.

3. Saat hatasi veriyor login dahi olunamiyor!TC kimlik no hatası veriyorÇalışmıyor.

4. Güncellenmiş halini bekliyoruzÇöp, yaptıkları diger herşey gibi.

5. Ne kadar saatle oynasam bile açılmıyor.uygulamada sorun var.

6. Saatinizi kontrol edin diyor.

7. Hata veriyor.

8. Unfortunately it's only for turks citizens.

1. Fix Korona Önlem Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Korona Önlem: Restarting the app will resolve most errors.
2. Update the Korona Önlem App. Here is how:
   1. On Android goto PlayStore » Search for "Korona Önlem" » Open Korona Önlem » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Korona Önlem » click "UPDATE".
3. Clear Korona Önlem app cache: Clearing cached data will force your app to retrieve the latest data directly from Korona Önlem servers.
   1. On Android, goto Settings » Apps » Select "Korona Önlem" » click Storage » click "Clear Cache".
4. Check Korona Önlem app permissions. If any of these permissions required to use your device's features are disenabled, Korona Önlem might not work.
5. Uninstall and reinstall Korona Önlem. If nothing else has worked, completely uninstall Korona Önlem then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Korona Önlem not working

2. Fix Korona Önlem Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Korona Önlem be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Korona Önlem not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Korona Önlem may not be able to connect to the Internet when running in the background.