Published by Ultra HD Video Player

Report an issue with SX Video Player.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with SX Video Player - Full Screen Video Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ultra HD Video Player to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

SX Video Player Customer Insights

1. One of my favorite apps ever, it’s amazing the amount of formats that can ready, I love the look and feel the night version is awesome! I really wish they do it for desktop because it would be a life saver to organize my videos! Absolutely great million starsSAX Video Player app is great for your phone! The only thing I would change is that you have to watch videos to unlock some ringtones.

2. Very simple really!HD Video Player App is great for your phone! The only thing I would change is that you have to watch videos to unlock some ringtones.

3. I have a suggestion that on the next update, there should be an inbuilt screen shot button rather than using the volume key and power button.Really good sax video player which does play all formats.

4. But other than that, great app! Movie Player frees so you watch a video ad and then get the ringtone you choose.

5. I've been using for a year or so, never gave me any headache.I just install Sax Video Player app! As I found the option moving forward and backward in the track/song I give it 5 stars.

6. Very simple really!I finally deleted all other sax video player installed in my phone as it already contains all functions I need.

7. I just hope it has 1) music filtered folders in top menu similar to video folder menu 2) touch slide for backward and forward not just double tap...SAX Video Player App performed very well.

8. I like the interface it allows you to easily use.This SAX Video Player is definitely the best video player I've experienced! Even with the ads, which aren't that bad, the user interface is user friendly and well designed? The player has all the functions you can possibly want and more...SAX player is a wonderful app.

9. But other than that, great app! It's free so you watch a video ad and then get the ringtone you choose.

10. Played every sax video I've ever needed, finds compatible subtitles automatically, easy to browse, really hides the files you choose, plays on the background with no problems.

11. It automatically found all my MP4 videos I had downloaded and videos I had shot on my phone and I mp3 music files scattered across multiple directories of internal and SD card storage with no problem.

Steps to Troubleshoot & Fix SX Video Player Issues

1. Fix SX Video Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SX Video Player: Restarting the app will resolve most errors.
  2. Update the SX Video Player App. Here is how:
    1. On Android goto PlayStore » Search for "SX Video Player" » Open SX Video Player - Full Screen Video Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SX Video Player » click "UPDATE".
  3. Clear SX Video Player - Full Screen Video Player app cache: Clearing cached data will force your app to retrieve the latest data directly from SX Video Player servers.
    1. On Android, goto Settings » Apps » Select "SX Video Player - Full Screen Video Player" » click Storage » click "Clear Cache".
  4. Check SX Video Player app permissions. If any of these permissions required to use your device's features are disenabled, SX Video Player might not work.
  5. Uninstall and reinstall SX Video Player. If nothing else has worked, completely uninstall SX Video Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SX Video Player not working


2. Fix SX Video Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SX Video Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SX Video Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SX Video Player may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer