Published by TextMagic Ltd. on Oct 9, 2024

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Why should I report an Issue with TextMagic?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TextMagic Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TextMagic

1. The TextMagic mobile app is an additional tool in our business text messaging service. - import your mobile phone contacts to TextMagic instantly.

2. THIS APP IS ONLY FOR BUSINESS USERS.

3. NO PERSONAL MESSAGES CAN BE SENT.

4. The TextMagic app is fully synced with TextMagic Web App, and you can use it on several devices at once.

TextMagic Customer Insights

1. I can schedule appointment reminders easily, and clients love being able to respond directly instead of having to back out of the text and send a separate one.Waste of time download and creating an account to be told to find another service for personal accounts.Good app, but they demand ridiculously invasive personal details before you pay by credit card.

2. Not being able to send the website via text so they can click on it and register is not allowing quick and effective responses.

3. It is not truly a global Telecom VoIP Technology company like Numero eSIM, which I was able to install and run.Great service but you can't reload credits through the app.

4. now its time for the negotiatingSo cool! What an app! Easy to use, fast, stable and does everything you need it to! Simply awesome πŸ‘ŒJust signed up and see no way to import contacts from phone.

5. Now all of a sudden it won't send the mass text if a website is included in the text.

6. Update: I heard back, my text number needed to be verified.

7. I'm looking for a replacement with a heavy heart.Waste πŸ—‘ of time ⌚.

8. I'll give 5 stars if they add this featureGreat experience with this app, following up on leads and i think ive already got a couple deals lined up.

9. I have emailed, called and sent a Facebook Message with no response.

10. Instead of fixing the problem, they decided to ban me because of their trash business ethetics.

11. Great job.Perfect for my needs.

Steps to Troubleshoot & Fix TextMagic Issues

1. Fix TextMagic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TextMagic: Restarting the app will resolve most errors.
  2. Update the TextMagic App. Here is how:
    1. On Android goto PlayStore » Search for "TextMagic" » Open TextMagic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TextMagic » click "UPDATE".
  3. Clear TextMagic app cache: Clearing cached data will force your app to retrieve the latest data directly from TextMagic servers.
    1. On Android, goto Settings » Apps » Select "TextMagic" » click Storage » click "Clear Cache".
  4. Check TextMagic app permissions. If any of these permissions required to use your device's features are disenabled, TextMagic might not work.
  5. Uninstall and reinstall TextMagic. If nothing else has worked, completely uninstall TextMagic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TextMagic not working


2. Fix TextMagic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TextMagic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TextMagic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TextMagic may not be able to connect to the Internet when running in the background.

Reported Issues