Contact Tacx Training Customer Service

Why chat with our AI Tacx Training Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Tacx Training.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I guess, having a backup plan for your workout is in order.Need 3 preset power settings or an.easy way to rapidly change power setting during workout.

2. Readings like HR, average power, cadence are hidden on second and third pages, and during a hard workout it is not possible to change the pages.

3. Having successfully trained for almost a year, I have suddenly started facing power drops at the power based workouts.

4. Great hardware, software not so good and customer service sucks.My wife and I just ordered a Bowflex C6 and I wanted to try out different VR cycling apps.

5. Keeping the cadence (and without changing anything by the app), I feel that the resistance is dropping and power is dropping consequently.

6. In power workout, you can only see one trend at a time.

7. And I am going to contact support, as you may suggest.Despite having a premium subscription I have trouble getting into the program I started last week.

8. The power button section of the screen minimizes too easily while trying to make large adjustments to power.

9. Any suggestions?The app is okay but has these basic issues: It does not show all major readings during workout on the same page.

10. You have play with power settings so you don't spin out and have low enough resistance to recover.

11. Also, you can't directly enter a power value directly, only adjust with plus and minus - making big jumps hard to do.

1. Fix Tacx Training Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tacx Training: Restarting the app will resolve most errors.
2. Update the Tacx Training App. Here is how:
   1. On Android goto PlayStore » Search for "Tacx Training" » Open Tacx Training™ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tacx Training » click "UPDATE".
3. Clear Tacx Training™ app cache: Clearing cached data will force your app to retrieve the latest data directly from Tacx Training servers.
   1. On Android, goto Settings » Apps » Select "Tacx Training™" » click Storage » click "Clear Cache".
4. Check Tacx Training app permissions. If any of these permissions required to use your device's features are disenabled, Tacx Training might not work.
5. Uninstall and reinstall Tacx Training. If nothing else has worked, completely uninstall Tacx Training then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tacx Training not working

2. Fix Tacx Training Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tacx Training be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tacx Training not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tacx Training may not be able to connect to the Internet when running in the background.