Published by Spamdrain AB on Sep 25, 2024

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Why should I report an Issue with Spamdrain - email spam filter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Spamdrain AB to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Spamdrain - email spam filter

1. Spamdrain keeps your inbox clean on all devices and operating systems by blocking unwanted or malicious email – including automated emails or phishing attempts that use malware or spyware to attempt to access your sensitive banking or credit card information.

2. We have fine-tuned our tech since 2004 and together with our amazing customers have created a spam filter service that efficiently blocks junk email.

3. Spamdrain blocks junk email and spam across operating systems, devices and email providers.

4. If you ever asked yourself how you can stop junk email or spam from clogging up your inbox, Spamdrain is for you.

5. Spamdrain protects your email from spam and junk email 24/7.

6. When you do this, you help train the anti-spam filter and ensure that Spamdrain will send this email straight to your inbox the next time.

7. When you mark an email as spam, we will make sure everyone else is protected as well.

8. Sign up today and enjoy a clean inbox with nothing but the email you really want.

9. If it is spam or junk, a virus or a phishing attempt, we remove it at once so you don’t have to see it.

10. If you find an email you want to read on the blocked list, simply tap on it and ‘allow’.

11. Tired of all the junk email you get?

Spamdrain Customer Insights

1. After downloading the Spamdrain app and setting it up to check my email account, the spam emails just stopped coming through! I could still cross-check these in the Spamdrain app, confirm if some had been incorrectly classified, and was really pleased to see that this service worked across all my emails, whether received on desktop or via mobile email app.

2. Thank you for this service! PS: My husband does not have this on his tablet and he gets so much spam mail it is unbelievable! I may have to gift him a subscription.Works perfectly.

3. Can really recommend it.Just to be clear, this is not so much an app as it is a cloud-based service which operates outside the boundaries of the cell phone to prevent spam from reaching all devices where I read my email -- cell phone, tablet, Mozilla Thunderbird on my laptop.

4. Best anti spam product for Android.I had been receiving up to 45 spam emails a day, and no amount of "add to junk" or "block sender" was helping stop these.

5. I just found that it took me more time setting up the app than just deleting the unwanted emails.Evoid this app like plague!!! I had only had this app for TWO minutes on my device til I found out it was trial version, because developer "forgot" to mention up front IT IS A TRIAL VERSION, and two minutes is what it takes to know u don't want it.

6. I installed spamdrain and it worked too good by sending emails I wanted to my deleted restore folder.

7. I can see all blocked/allowed emails in the mobile app or website and tell SpamDrain to release a blocked newsletter or email.

8. It does a great job in blocking spam and is a useful backup to see emails that arrived but I managed to delete.This is much more than an app.

9. So what my internal junk mail filter misses, Spam Drain catches.

10. I was searching for a quick mobile app to finally get rid of spam mails on my mail accounts.

11. Plus it can be taught which marketing emails are wanted and which to mark as spam.

Steps to Troubleshoot & Fix Spamdrain Issues

1. Fix Spamdrain Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Spamdrain: Restarting the app will resolve most errors.
  2. Update the Spamdrain App. Here is how:
    1. On Android goto PlayStore » Search for "Spamdrain" » Open Spamdrain - email spam filter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spamdrain » click "UPDATE".
  3. Clear Spamdrain - email spam filter app cache: Clearing cached data will force your app to retrieve the latest data directly from Spamdrain servers.
    1. On Android, goto Settings » Apps » Select "Spamdrain - email spam filter" » click Storage » click "Clear Cache".
  4. Check Spamdrain app permissions. If any of these permissions required to use your device's features are disenabled, Spamdrain might not work.
  5. Uninstall and reinstall Spamdrain. If nothing else has worked, completely uninstall Spamdrain then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Spamdrain not working


2. Fix Spamdrain Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Spamdrain be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Spamdrain not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Spamdrain may not be able to connect to the Internet when running in the background.

Reported Issues