Published by Sveriges Radio on Nov 11, 2024

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Why should I report an Issue with Sveriges Radio Play?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sveriges Radio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sveriges Radio Play Customer Insights

1. Probably because the exact clip I last listened to is removed, but this should be an automated return to an appropriate screen and not just an empty screen.It seems like one of your latest updates has caused the app to pause playing sometime after the screen is locked (happens almost always when playing the news playlist).

2. The main attraction as an expat is to get news in English, however your app interface does not adapt to phone's default language and it has no option to change interface language.

3. This problem does not happen when I use the browser to listen to the news.Userfriendly but crashes non stop (android) plus if slightest dip in 3g or wifi signal; the radioshow im listening to starts over.

4. I believe there should be option to have interface language in English and also options to tweak the app to show only the English language content.Crashes seems to have been solved so I'm raising the score.

5. Recently also developed a fun ghost mode where if you pause playback on the Chromecast, it will start playing a random clip again unprompted a few minutes later.

6. Höjer min rating med 1 stjärna, men inte mer för det där borde konfigureras automatiskt, eller med en varnings dialog, när man sätter på alarmet2023-06-13: once again did they screw up car controls and rewinds the full program and not 15 sec.

7. Some beta testing should be mandatory...Playing the news over Chromecast has been broken for years now.

8. Whenever playing the radio is stopped an alarm sound starts playing which cannot be stopped.

9. The only solution for stopping the alarm sound is restarting my phone (android) Update: Löste problemet, tack.

10. Still have to restart it (after listening to the news summaries), because it shows a bugged playlist.

11. When listening to P2 I'm frustrated that viewing the info on music played is sometimes not available with no obvious explanation, as well as the programs Playlist is very complicated to access.

Steps to Troubleshoot & Fix Sveriges Radio Play Issues

1. Fix Sveriges Radio Play Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sveriges Radio Play: Restarting the app will resolve most errors.
  2. Update the Sveriges Radio Play App. Here is how:
    1. On Android goto PlayStore » Search for "Sveriges Radio Play" » Open Sveriges Radio Play » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sveriges Radio Play » click "UPDATE".
  3. Clear Sveriges Radio Play app cache: Clearing cached data will force your app to retrieve the latest data directly from Sveriges Radio Play servers.
    1. On Android, goto Settings » Apps » Select "Sveriges Radio Play" » click Storage » click "Clear Cache".
  4. Check Sveriges Radio Play app permissions. If any of these permissions required to use your device's features are disenabled, Sveriges Radio Play might not work.
  5. Uninstall and reinstall Sveriges Radio Play. If nothing else has worked, completely uninstall Sveriges Radio Play then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sveriges Radio Play not working


2. Fix Sveriges Radio Play Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sveriges Radio Play be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sveriges Radio Play not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sveriges Radio Play may not be able to connect to the Internet when running in the background.

Reported Issues