Contact Self Help Customer Service

Why chat with our AI Self Help Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Self Help.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. The tapping technique is present with clear, easy to follow instructions and simple graphics and the infographics are helpful.At a time when we need to have a little me time, this is an excellent app to make good use of that time and reboot your system.

2. My mom made me download this to try and help like it does her but we're different people and I just got more anxious because I was overly worried if I was doing it wrong and that just turned into me spiraling.

3. I think the developers will be responsive to additional accommodation requests.Plz help! Only giving a 2 bc This is an amazing app!! But somehow got stuck on the share page and could not find a way back to main page of app.

4. So what IF you give it a try and help change happen ❤️I'm sure it's helpful for a lot of people but it's different for everyone.

5. So after repeating positive affirmations and tapping 260,000 times I might get some relief.Simple, cute graphics and very easy to use.

6. Please help!I love that it has simple animations of the character tapping.

7. Excellent content to help us deal with some of the problems we find difficult to talk about.

8. Give it a try! Tell people that are having trouble finding hope!This app only has tapping.

9. Make tapping easyHas support for 25 languages! And the animation should work even for someone that doesn't know any of those many languages.

10. Just updating to indicate I have used this for three years and still find it a really effective and helpful app.

11. This is an amazing app that I would love the pleasure to explore, more helpful then any O have seen out there.

1. Fix Self Help Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Self Help: Restarting the app will resolve most errors.
2. Update the Self Help App. Here is how:
   1. On Android goto PlayStore » Search for "Self Help" » Open Self Help for Trauma » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Self Help » click "UPDATE".
3. Clear Self Help for Trauma app cache: Clearing cached data will force your app to retrieve the latest data directly from Self Help servers.
   1. On Android, goto Settings » Apps » Select "Self Help for Trauma" » click Storage » click "Clear Cache".
4. Check Self Help app permissions. If any of these permissions required to use your device's features are disenabled, Self Help might not work.
5. Uninstall and reinstall Self Help. If nothing else has worked, completely uninstall Self Help then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Self Help not working

2. Fix Self Help Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Self Help be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Self Help not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Self Help may not be able to connect to the Internet when running in the background.