Published by EasyTelecom International AB

Report an issue with Mytel.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Mytel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EasyTelecom International AB to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mytel Customer Insights

Steps to Troubleshoot & Fix Mytel Issues

1. Fix Mytel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mytel: Restarting the app will resolve most errors.
  2. Update the Mytel App. Here is how:
    1. On Android goto PlayStore » Search for "Mytel" » Open Mytel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mytel » click "UPDATE".
  3. Clear Mytel app cache: Clearing cached data will force your app to retrieve the latest data directly from Mytel servers.
    1. On Android, goto Settings » Apps » Select "Mytel" » click Storage » click "Clear Cache".
  4. Check Mytel app permissions. If any of these permissions required to use your device's features are disenabled, Mytel might not work.
  5. Uninstall and reinstall Mytel. If nothing else has worked, completely uninstall Mytel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mytel not working


2. Fix Mytel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mytel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mytel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mytel may not be able to connect to the Internet when running in the background.

Reported Issues