Published by National Information Center on Feb 21, 2024

Report an issue with Absher | أبشر.
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contact Absher | أبشر image 1 contact Absher | أبشر image 2

About Absher | أبشر

1. Absher is the official individuals eServices Mobile Application that provide the services of Absher portal in Kingdom of Saudi Arabia. - With Absher, which is available in both Arabic and English, you will be able to perform many services for individuals in KSA whether they are citizens or residents. - Absher has been designed and developed with special consideration to security and privacy of user's data and communication.

2. So, you can safely browse your profile or your family members, or labors working for you, and perform a wide range of eServices online.

Absher | أبشر Customer Insights

1. Fix it what a problem??Great app to control many things and so easy to operate, I am thankful to Saudi Arabia Government and app developersI'm trying to open application but it's showing error occurred.

2. It says to ask queries etc on Twitter but no one responds to the queries therePlease I have an account for this app, but it can't work now, i reset, infact any options they gave to me I did but till now I can't loginIt does what it says, I get my things done and I don't need to search for multiple sites which it makes my life easier.

3. 🙇🏻 ♂️Why is there no option to acticvate digital card? Please? I want to print my iqama already translated in english.Worst experience.

4. I 'm trying to open application but It's showing error occurred.

5. Resolve the issue and serve us correct uodatesMay be you need finger print or eye contact to replace National I.D & Passport.

6. Fix itVery good app,I think all countries should follow Saudi Arabia's path for digitalizetion.Absolutely uselss.

7. No option to activate digital ID... More painful is the thing that no help/support option is available in the app or on the website.

8. To be honest this application is beautiful, artistic and well designed, I loved the background of the menu.

9. Assisting a lot of people whether they are citizens or foreigners, it gives me ideas for my future applications that I might make.

10. The application is very accurate and it works well unlike some applications where you get a lot of errors and ads.

11. Not able to change mobile even after receiving link.

Steps to Troubleshoot & Fix Absher | أبشر Issues

1. Fix Absher | أبشر Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Absher | أبشر: Restarting the app will resolve most errors.
  2. Update the Absher | أبشر App. Here is how:
    1. On Android goto PlayStore » Search for "Absher | أبشر" » Open Absher | أبشر » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Absher | أبشر » click "UPDATE".
  3. Clear Absher | أبشر app cache: Clearing cached data will force your app to retrieve the latest data directly from Absher | أبشر servers.
    1. On Android, goto Settings » Apps » Select "Absher | أبشر" » click Storage » click "Clear Cache".
  4. Check Absher | أبشر app permissions. If any of these permissions required to use your device's features are disenabled, Absher | أبشر might not work.
  5. Uninstall and reinstall Absher | أبشر. If nothing else has worked, completely uninstall Absher | أبشر then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Absher | أبشر not working


2. Fix Absher | أبشر Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Absher | أبشر be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Absher | أبشر not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Absher | أبشر may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My iqama number is 2505842605 and my old contact number 05773245850 i need delete old and I need new contact 509737018

    — by Prem bahadur nepali 3 months ago

  • Please sir I did finger in machine but don't working answer. My old number is 0573245850 remove and I apply new one 0509737018

    — by Prem bahadur nepali 3 months ago

  • Hlo good afternoon sir please my old absher remove and I need new one. My old number 573245850 and new is 509737018

    — by Prem bahadur nepali 3 months ago

  • Absher account

    — by Khalid mahmood 11 months ago

  • Dfalt

    — by Zaman ali 1 year ago

  • Yes

    — by Aftab Alam 1 year ago

  • I am new account absher open i have reason

    — by Alameen 1 year ago

  • Dear sir I have no iqama I will try to open absher by boarder number I will delete account my boarder number is 3102112319 my mobile number is ±966510798218 kindly I request to you please deactivate my account

    — by SHAHBAZ ALAM 1 year ago

  • Yes

    — by AliRaza 1 year ago

  • I have been using that account anymore because of invalid mobile phone number please I want to change that phone number is lost

    — by Nyanje 1 year ago

  • i have forget my absher username

    — by SAILESH KUMAR BHAR 1 year ago

  • I want to delete my absher account. Please help me

    — by sk ashik 1 year ago

  • Someone changed my cellphone number at my absher how can i fix it

    — by Neville Bosito Abitong 1 year ago

  • Someone has access to my absher account.

    — by Jovy Q Patalinghug 1 year ago

  • i want Delete My Absher Acount

    — by saad 1 year ago

  • My absher account hacked, please help me...

    — by Md Faruque Hossain 1 year ago

  • To whom it may concern asking for some help. My absher was hacked by some one called me. And now my absher didnt work and some one change my number

    — by Ednar john celones 1 year ago

  • Please delete my account ..the number is not registered on my iqama ...

    — by Dianne palma 1 year ago

  • I want to open to abshir but my phone and number for registered the iqama is lost huhuhu how to open.please help my problem

    — by Jonard A,Ampunan 1 year ago

  • My absheer account suddenly not working .. username password not work

    — by Ariel Laxa 1 year ago

  • Someone with cp#0594033183, and claimed that he is from MOI, census, and confirming my iqama and mobile number, and someone from census will come to our house, theatened me if I will not cooperate, he will deactivate my absher and tawakkalna. And niw I cannot open my absher as well as my cp number is not working anymore (deactivated). Hope you can help me with this matter. And no one will experience the same situatikn in the future.

    — by Romel Fetalcorin 1 year ago

  • Delete my account pls

    — by Sadiq Ali 1 year ago

  • My absher account was maybe hacked because my number was change by somebody.

    — by charles velono 1 year ago

  • Mazhar

    — by Mazharabbas12. 1 year ago

  • My absher account deletion my problem Mobile sim lost

    — by Abdul ali darzi 1 year ago

  • Please cancel my absher account

    — by Alimuzzaman 1 year ago

  • Lost my sim

    — by 2513840799 1 year ago

  • Assalamu alaikum i have got a call from some person he told he is from moi he told me that we have to enter your details here or else for five years you will get jail i don't know what he did not able to login in my absher and not able to change password it is showing the number is not activated while changing password but before the call came i have activated and when i try to create new account it is showing this number is already registered in absher what to do please help me

    — by Mohammed Zeeshan 1 year ago

  • Please help i cannot open my absher account it say my phone number is deactivated

    — by Terence DavevAmo 1 year ago

  • Salamaykom i report my absher accounts is being hacked by someone people i don’t know how to fixed it please help me

    — by Michael angelo cue luz 1 year ago

  • I cant log in or activate it,i will try to make another account soon

    — by Sarah May Amparado 1 year ago

  • I mnow changing the password of the abshar it is not happening so I want to close

    — by Naqasharif 1 year ago

  • I'm tired of using absher

    — by Naqasharif 1 year ago

  • I want delet my absher accout immedietly

    — by Rafivattaparambilhaneefa7 1 year ago

  • Please remove old absher id

    — by Abhishek122 1 year ago

  • I want to delete my account and then create another one

    — by Fahad shaibu 1 year ago

  • I want user name

    — by DINESH TAMANG 1 year ago

  • I want delate then create new account

    — by Mohammad jaif khan 1 year ago

  • Login problem
    Password hacked

    — by NISHAD 1 year ago

  • I want new one I don’t know older account and pasword

    — by Abdulgafoor 2 years ago

  • I don't want before absher

    — by Mohammed Ahmmod 2 years ago

  • Please delete the following account so that i can re register again since am unable to activate it via absher web

    — by Anne Nganga 2 years ago

  • Abshar

    — by MOHAMMAD RAIS RAFIK 2 years ago

  • Massage

    — by User000M 2 years ago

  • Delete beceuse i loss my phone

    — by Mahabub Alom shuvo 2 years ago