Contact OK Live Customer Service

Why should I report an Issue with OK Live - video livestreams?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Odnoklassniki Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Don't know why, though, that some videos that i view and save for later on the Android app won't show up when i'm watching on the app on my Samsung Smart TV.Haven't downloaded or perused the app but Development team .That mug Corey guy who said he kept trying to search English might be a problem in the algorithm like a wrong synapse in search mode it probably defaults to Europe and "drum roll" which countries are in the Europa ring thats right Russia and Ukraine, I think if he looked up United Kingdom or even British English Even English English, maybe it would.

2. 😁Just wanted to say i love this app and i would hav given 5 stars but the feed button is broken.

3. It would have been great if it was in grid form and the second is the seek button on the recorded streams is too large.

4. I would give 5 stars, but there is a bit of a bug with the feed, and following: Followed accounts will repeatedly show up as not followed.

5. Unfollowing an account, even blocking it, has no effect on the appearance of that account's streams in your feed.

6. Hope u guys consider these issues in upcoming updates.Unhappy with the app as I constantly get a 'video cannot be played' message.

7. Don't waste your time!!!!!!!!!!! Time to Uninstall again.I wanted to give 3.5 stars but no options so 3 stars.

8. Do not recommend this appDoesn't work!!! you only get about 2 seconds of the video stream before it freezes and goes to audio only.

9. It's forever saying 'connection issues' when there are none with any other apps that I have got (including YouTube) which play with no problems at all.

10. You can unfollow, and even block, but the streams will continue to be in yiur feed.Ok .

11. ThanksOne of the worst live streams app!! Every live glitches lags and is very hard to understand.

1. Fix OK Live Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OK Live: Restarting the app will resolve most errors.
2. Update the OK Live App. Here is how:
   1. On Android goto PlayStore » Search for "OK Live" » Open OK Live - video livestreams » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OK Live » click "UPDATE".
3. Clear OK Live - video livestreams app cache: Clearing cached data will force your app to retrieve the latest data directly from OK Live servers.
   1. On Android, goto Settings » Apps » Select "OK Live - video livestreams" » click Storage » click "Clear Cache".
4. Check OK Live app permissions. If any of these permissions required to use your device's features are disenabled, OK Live might not work.
5. Uninstall and reinstall OK Live. If nothing else has worked, completely uninstall OK Live then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OK Live not working

2. Fix OK Live Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OK Live be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OK Live not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OK Live may not be able to connect to the Internet when running in the background.