Contact MyTV Customer Service

Why should I report an Issue with MyTV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of My TV Live to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Completely unable to log in!Button untuk register takde.

2. Macam mana nak login? There is no register button.

1. Fix MyTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyTV: Restarting the app will resolve most errors.
2. Update the MyTV App. Here is how:
   1. On Android goto PlayStore » Search for "MyTV" » Open MyTV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyTV » click "UPDATE".
3. Clear MyTV app cache: Clearing cached data will force your app to retrieve the latest data directly from MyTV servers.
   1. On Android, goto Settings » Apps » Select "MyTV" » click Storage » click "Clear Cache".
4. Check MyTV app permissions. If any of these permissions required to use your device's features are disenabled, MyTV might not work.
5. Uninstall and reinstall MyTV. If nothing else has worked, completely uninstall MyTV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyTV not working

2. Fix MyTV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyTV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyTV may not be able to connect to the Internet when running in the background.