Contact ipla Customer Service

Why should I report an Issue with ipla?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cyfrowy Polsat S.A. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not to mention that the app doesn't work on Win 10.if there is an error when displaying a content (100010) at least have the decency NOT to show commercials!! The previous thing still stands (if you wont show content dont show commercials) but the new one is: NO I dont want content special for me, dont ask me every-freaking time!! I wont change my mind and its annoyingCompletely useless application, constant buffering and errors popping up every few minutes.

2. Avoid!Really bad customer approach and critical bags, I have bought a premium Polsat Sport 15 minutes before match, but didn't get access to it, and still received a message that I need to buy it.

3. Just hope someone else obtain rights for Champions League broadcasting in Poland.paid for international package to see Przyjaciolki and to watch last 3 episodes need to pay again for series package.

4. Nonsense!!! And today wanted to watch world cup match and need to buy not premium but usual Polsat Sport!!! Why do I need it if I have premium which costs 40 PLN.

5. I will be cancelling my subscriptionI had to watch 10 ads before the content started, even though I paid a subscription fee.

6. Since they got rid off the application and I'm forced to watch it on the website it's been a constant fight to watch anything.

7. After that 5 ads every 10 minutes.After buying the subscription, when I try to watch the channels, I get the message that subscription expired.

8. Chromecasting works like it was developed on IT courses: it either broadcast live video with 1-2 hours delay (I guess from the moment when transmition has started), or just stops transmitting at all in 40-60 secs.

9. I have spent money and can't watching as I wanted.There is nothing available to watch in the US.

10. It works ok on mobile app but who wants to watch TV programs on small phone screen.

11. And one more, when I wrote to support about no access to the match even having a valid packet, I got no reaction fron them!Update 23/8/21.

1. Fix ipla Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ipla: Restarting the app will resolve most errors.
2. Update the ipla App. Here is how:
   1. On Android goto PlayStore » Search for "ipla" » Open ipla » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ipla » click "UPDATE".
3. Clear ipla app cache: Clearing cached data will force your app to retrieve the latest data directly from ipla servers.
   1. On Android, goto Settings » Apps » Select "ipla" » click Storage » click "Clear Cache".
4. Check ipla app permissions. If any of these permissions required to use your device's features are disenabled, ipla might not work.
5. Uninstall and reinstall ipla. If nothing else has worked, completely uninstall ipla then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ipla not working

2. Fix ipla Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ipla be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ipla not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ipla may not be able to connect to the Internet when running in the background.