Contact GOMO Philippines Customer Service

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1. The data connection is slow, the text messages are sending slow, everything is so slow! I guess this is the catch for "no expiration" huh? I am travelling to various places and GOMO rarely provide a good service.

2. Still trying to get in touch with customer service.Using this is good but the connection is as long as you enjoy using it everytime it became slower and slower..your product was good but the slow signal connectivity makes it worst to use.pls fix it.

3. Sometimes the data service is not working properly but I understand that part as not all locations (places) has good reception.

4. The app will not tell you that you sim is expired, it showed that it does not have any data and so I purchased data, then a few minutes later, the data I purchased isn't loaded yet, so I went ahead and tried to re-login, and that is how I knew that the sim is expired.

5. So hard to register my sim pls fix the bug were running out of timefirst year it was very good, but the data speed is significantly declining after.

6. What's the point of registering when it's near the deadline, and it doesn't function at all?? The previous app that this replaces is way better than this hot mess.Been using for almost 2 years now.

7. I'm also wirried about the data running out, since i have no way of seeing the reamining balance, as i still cannot register my sim.

8. :)I have been trying to register my sim daily for a week now and the submission error still hasnt been fixed.

9. And every time the upload process of file failes, it loops back to the first page where I have to input all my fckng personal details all over again.

10. I'm grateful i'm still able to access my data, but it's really inconvenient that i can't access the data conversions.

11. I've been using Gomo for almost 2 years now.

1. Fix GOMO Philippines Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GOMO Philippines: Restarting the app will resolve most errors.
2. Update the GOMO Philippines App. Here is how:
   1. On Android goto PlayStore » Search for "GOMO Philippines" » Open GOMO Philippines » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GOMO Philippines » click "UPDATE".
3. Clear GOMO Philippines app cache: Clearing cached data will force your app to retrieve the latest data directly from GOMO Philippines servers.
   1. On Android, goto Settings » Apps » Select "GOMO Philippines" » click Storage » click "Clear Cache".
4. Check GOMO Philippines app permissions. If any of these permissions required to use your device's features are disenabled, GOMO Philippines might not work.
5. Uninstall and reinstall GOMO Philippines. If nothing else has worked, completely uninstall GOMO Philippines then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GOMO Philippines not working

2. Fix GOMO Philippines Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GOMO Philippines be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GOMO Philippines not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GOMO Philippines may not be able to connect to the Internet when running in the background.