Contact Overlay Customer Service

Why should I report an Issue with Overlay?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Code My Brains Out to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Update the photo quality issue and I'll remove this review.It's a beautiful tool, I'm using it to edit my Instagram page pictures.

2. Beautiful app, needs worktrying to alter or apply text on this app is impossible and slow ,theres no back button, and no way to press on the text and move it around the screen to align it to your taste, also it's too dam clunky and very dated.

3. Was a perfect app until a point when I couldn't go to the edit screen; you tap on the file you want to work with and an ad pops up, you close the ad and the app throws you back to the menu screen; and there's no escape from that redundant cycle.. Great job.

4. Favorite part of the app are the stickers, the available ones in-app are very cute while the locked ones can be accessed for 1 day thru watching ads.Pretty easy to use, but majority of the collections are locked unless you pay for it, and using the blend feature kicks you out of the app.

5. Significantly reduces photos original quality after adding text.

6. I paid for this app and like the amount of creative freedom within it but reducing my original photo high quality is a deal breaker.

7. If anyone else is looking to build a good Instagram page, this is the tool you can use to edit pictures.

8. When I write any Text and add it, the final Text appears blurry.

9. Picture size gets smaller more than half which reduces picture clarity, resulting in blurry photos.

10. Definitely recommend using a different app.Kills photo quality.

11. Keep up the good work "Overlay".Easy to use, even for someone who is very awkward with phones n apps like me.

1. Fix Overlay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Overlay: Restarting the app will resolve most errors.
2. Update the Overlay App. Here is how:
   1. On Android goto PlayStore » Search for "Overlay" » Open Overlay » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Overlay » click "UPDATE".
3. Clear Overlay app cache: Clearing cached data will force your app to retrieve the latest data directly from Overlay servers.
   1. On Android, goto Settings » Apps » Select "Overlay" » click Storage » click "Clear Cache".
4. Check Overlay app permissions. If any of these permissions required to use your device's features are disenabled, Overlay might not work.
5. Uninstall and reinstall Overlay. If nothing else has worked, completely uninstall Overlay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Overlay not working

2. Fix Overlay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Overlay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Overlay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Overlay may not be able to connect to the Internet when running in the background.