Published by Peripheral Brain, LLC on May 15, 2024

contact Journal Club: Medicine Chat with our AI-based Journal Club Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Journal Club?



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Why chat with our AI Journal Club Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Journal Club.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Can find a more comprehensive trials be reaching journal club through an internet browser.The app is great but developers are not updating it regularly in contrast to the website, although the website is free and the app is paid.

2. What's the point if the app then...Needs updates, getting stale pretty quickly, so many topics that could be expanded onvery useful but should include much more trials, especially the more recent onesGood but not kept up to date.

3. Need to update it more frequently.Absolutely superb way to look at these studies fast, but there are a lot of major studies (some from a couple years ago) that are on the online website but not in the app.

4. Further in recent update section, trials entered are mostly older ones.

5. For the price charged, I would expect it to be kept up to dateJust an excerpt of trials.

6. Not only is it easy to navigate, but it has everything you would want to know about each trial, with a peefect summary and links to the PDF/website when available.App is good.

7. Why???A lot of trials from the online journal wiki are not on the app.

8. But it is not updated and many important trials are missing.

9. Has good collection of trials.

10. While I think every physician and resident should have this app, this is absolutely crucial for anyone in academic medicine.

11. Will it be updated soon?List is not updating.

Steps to Troubleshoot & Fix Journal Club Issues

1. Fix Journal Club Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Journal Club: Restarting the app will resolve most errors.
  2. Update the Journal Club App. Here is how:
    1. On Android goto PlayStore » Search for "Journal Club" » Open Journal Club: Medicine » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Journal Club » click "UPDATE".
  3. Clear Journal Club: Medicine app cache: Clearing cached data will force your app to retrieve the latest data directly from Journal Club servers.
    1. On Android, goto Settings » Apps » Select "Journal Club: Medicine" » click Storage » click "Clear Cache".
  4. Check Journal Club app permissions. If any of these permissions required to use your device's features are disenabled, Journal Club might not work.
  5. Uninstall and reinstall Journal Club. If nothing else has worked, completely uninstall Journal Club then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Journal Club not working


2. Fix Journal Club Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Journal Club be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Journal Club not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Journal Club may not be able to connect to the Internet when running in the background.

Reported Issues

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