Contact Journal Club Customer Service

Why should I report an Issue with Journal Club: Medicine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Peripheral Brain, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Powered by Wiki Journal Club, Journal Club for Android focuses on the top articles in internal medicine and puts landmark trials at your fingertips.

2. Journal Club includes many landmark clinical trials published in the past century, focusing on the practice-changing studies that internists and medical subspecialists ought to know handily.

3. We still put internal medicine literature at your fingertips and are still continuing to deliver 3+ new reviews of classic and contemporary landmark publications every month.

4. We added the word 'Medicine' to our app's name but kept its heart and soul (and content) the same.

5. Written by physicians, these article summaries are distilled into bite-size morsels that clinicians can digest quickly.

6. Think of it as CliffsNotes for medical research.

7. That means we're more likely to cover the 1981 NCDS study of dialysis in ESRD, and less likely to cover your favorite study of lixisenatide in patients with diabetes that's hot off the press.

1. Can find a more comprehensive trials be reaching journal club through an internet browser.The app is great but developers are not updating it regularly in contrast to the website, although the website is free and the app is paid.

2. What's the point if the app then...Needs updates, getting stale pretty quickly, so many topics that could be expanded onvery useful but should include much more trials, especially the more recent onesGood but not kept up to date.

3. Need to update it more frequently.Absolutely superb way to look at these studies fast, but there are a lot of major studies (some from a couple years ago) that are on the online website but not in the app.

4. Further in recent update section, trials entered are mostly older ones.

5. For the price charged, I would expect it to be kept up to dateJust an excerpt of trials.

6. Not only is it easy to navigate, but it has everything you would want to know about each trial, with a peefect summary and links to the PDF/website when available.App is good.

7. Why???A lot of trials from the online journal wiki are not on the app.

8. But it is not updated and many important trials are missing.

9. Has good collection of trials.

10. While I think every physician and resident should have this app, this is absolutely crucial for anyone in academic medicine.

11. Will it be updated soon?List is not updating.

1. Fix Journal Club Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Journal Club: Restarting the app will resolve most errors.
2. Update the Journal Club App. Here is how:
   1. On Android goto PlayStore » Search for "Journal Club" » Open Journal Club: Medicine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Journal Club » click "UPDATE".
3. Clear Journal Club: Medicine app cache: Clearing cached data will force your app to retrieve the latest data directly from Journal Club servers.
   1. On Android, goto Settings » Apps » Select "Journal Club: Medicine" » click Storage » click "Clear Cache".
4. Check Journal Club app permissions. If any of these permissions required to use your device's features are disenabled, Journal Club might not work.
5. Uninstall and reinstall Journal Club. If nothing else has worked, completely uninstall Journal Club then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Journal Club not working

2. Fix Journal Club Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Journal Club be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Journal Club not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Journal Club may not be able to connect to the Internet when running in the background.