Contact WHO Academy Customer Service

Why chat with our AI WHO Academy Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of WHO Academy.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. However, two issues I came across with regards to accessibility: no dates provided in the app itself (with only some articles, posters, etc.), and these were not even placed in chronological order (making it difficult to get the most up-to-date information [unless it was ordered as being most popular? but even still])!, a couple links did not produce an article or any information either.When I open the profile option to log in and do settings, the app keeps blinking endlessly, and needs to be closed at force.

2. Our tax dollars should no longer go to these jokersI am proud to show all of my certificates of accomplishments I think the courses are well-suited for anyone who wants to learn thank youRequests access to contacts, pictures, calendar.

3. The pop up message...Error , Not enough storage space to install the required resources.App tracks your location and trys to access contacts.

4. Also takes too much time to load.The augmented reality course for PPE is not accessible in contrast to the IOS version of the app.

5. Regardless, there is no information here that isnt readily available in hundreds of other locations.

6. App crashes when opening settingsI didn't receive my certificate even after completing the programme.

7. KudosSo educative and supportive to me, as a healthcare professional.

8. I'm sure the WHO is sharing that info with their largest doaner.

9. Relatively good information provided.

10. I recommend it to all Healthcare professionals around the globe.Very fast.

11. This is not expected from the AppVery educative.

1. Fix WHO Academy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WHO Academy: Restarting the app will resolve most errors.
2. Update the WHO Academy App. Here is how:
   1. On Android goto PlayStore » Search for "WHO Academy" » Open WHO Academy by the World Healt » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WHO Academy » click "UPDATE".
3. Clear WHO Academy by the World Healt app cache: Clearing cached data will force your app to retrieve the latest data directly from WHO Academy servers.
   1. On Android, goto Settings » Apps » Select "WHO Academy by the World Healt" » click Storage » click "Clear Cache".
4. Check WHO Academy app permissions. If any of these permissions required to use your device's features are disenabled, WHO Academy might not work.
5. Uninstall and reinstall WHO Academy. If nothing else has worked, completely uninstall WHO Academy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WHO Academy not working

2. Fix WHO Academy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WHO Academy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WHO Academy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WHO Academy may not be able to connect to the Internet when running in the background.