Contact Vidogram Customer Service

Why should I report an Issue with Vidogram?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vidogram Messenger to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now with tabs you can manage your chats by their type and if you think it is not enough, you can also design your favorite tab from its name and icon to the chats that it’s going to manage for you. 
Speech to Text Converter: When you don’t want to send voice messages but you also not in the mood for typing, try the Speech to Text feature.

2. If you got excited about our app and want to know more, just keep reading the description to get familiar with Vidogram and what it brings to the table. 

Free Video & Voice Call: Always wanted to make video calls while using Telegram?

3. And so many other features like Live Stream, Contacts Changes, Painting Tool, Online Contacts, Voice Changer, Download Manager, Chat Marker, Video Mode For GIFs, Username Finder and many more that you should discover yourself.

4. Advanced Forward: Have you ever wanted to forward a message to someone but you didn’t want to mention the source of it, or the message had some links and you wanted them removed, or even you wanted to send the message to several people at once?

5. Don’t worry, we have this security option too. 
Hidden Chats Section: Do you have some chats or channels that you don’t want anyone to know about their existence?

6. Not only Vidogram has all the Telegram’s features, but also it has an enormous package of useful & unique extra features, prepared for you to get the most out of your messaging experience.

7. Just talk and we turn it to text for you. 
Timeline: Are you tired of constantly entering and exiting channels when you want to read them all?

8. Confirmations: Sending an unwanted sticker, gif or voice message by mistake, definitely at least once have happened to you, but that could be prevented if there was something like a confirmation stuff before sending such things.

9. Vidogram is an UNOFFICIAL Telegram client. 
 Vidogram uses Telegram API to give you a secure and fast messaging experience.

10. With Advanced Forward you can do all the said above at the same time. 
Tabs & Tab Designer: If you have too many channels, groups, bots & contacts, then definitely you always have a hard time reaching the one you need.

11. Package Installer: With Vidogram, you can download & install APK files which are sent to you by your contacts.

1. I've been using this app for more than 5years, the location of icons, drawing message features are my favorite, but I don't why, recently I wasn't able to download pictures, my stickers, smileys are not visible in the text if I send them, messages I've received ( voice and video) are sometimes can't be downloaded as it says ,message doesn't exist,.

2. I thought it is because of storage,but no, I've enough space, cleaned everything, from vidogram itself as well.If there's a solution, ps lemme know.What happen to Vidogram? I have been using this app for 5 years but it crushed on March 18/23.

3. In this version, the stickers are displayed as shadows and are not displayed.As if became much better than before but often hang and cell phone send error notificationEverything is perfect👏 but you have to improve the folder icons as much as possible.

4. I'm looking for an application with the ability like that.I've been using this app for 4 years, but in March, I apdate it now that I can't load my sticker gifs....Hello .

5. It is disappointing👎👎Can't open the telegram feature, it takes too long to load the username search if you use it repeatedly, it takes too long if you enter the sub group more than 3 times, the settings are too simple so you don't know what to do.

6. But Vidogram's lovely part was ghost mode and showing deleted and edited messages.

7. But there is a very big BUT, it's getting so annoying and so disappointing with ads and it keeps asking to watch an ad video to activate certain features.

8. Archive is not working, Vidogram's icon is disturbing despite i am switching it off everytime.

9. The display is okay, the menu is okay, the additional features are okay, not too much use because there is no feature to save images/files/videos etc.

10. Why did you change it from 👍to 👎?The app seems to be very great including video call.

11. Do something or you lose majority if not all your users soon.It the best telegram app I've ever seen before .

1. Fix Vidogram Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vidogram: Restarting the app will resolve most errors.
2. Update the Vidogram App. Here is how:
   1. On Android goto PlayStore » Search for "Vidogram" » Open Vidogram » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vidogram » click "UPDATE".
3. Clear Vidogram app cache: Clearing cached data will force your app to retrieve the latest data directly from Vidogram servers.
   1. On Android, goto Settings » Apps » Select "Vidogram" » click Storage » click "Clear Cache".
4. Check Vidogram app permissions. If any of these permissions required to use your device's features are disenabled, Vidogram might not work.
5. Uninstall and reinstall Vidogram. If nothing else has worked, completely uninstall Vidogram then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vidogram not working

2. Fix Vidogram Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vidogram be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vidogram not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vidogram may not be able to connect to the Internet when running in the background.