Published by Vidogram Messenger on Oct 29, 2024

contact Vidogram Chat with our AI-based Vidogram Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Vidogram?



characters left:

Why chat with our AI Vidogram Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Vidogram.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Vidogram image 1   contact Vidogram image 2


What users are saying

1. I've been using this app for more than 5years, the location of icons, drawing message features are my favorite, but I don't why, recently I wasn't able to download pictures, my stickers, smileys are not visible in the text if I send them, messages I've received ( voice and video) are sometimes can't be downloaded as it says ,message doesn't exist,.

2. I thought it is because of storage,but no, I've enough space, cleaned everything, from vidogram itself as well.If there's a solution, ps lemme know.What happen to Vidogram? I have been using this app for 5 years but it crushed on March 18/23.

3. In this version, the stickers are displayed as shadows and are not displayed.As if became much better than before but often hang and cell phone send error notificationEverything is perfect👏 but you have to improve the folder icons as much as possible.

4. I'm looking for an application with the ability like that.I've been using this app for 4 years, but in March, I apdate it now that I can't load my sticker gifs....Hello .

5. It is disappointing👎👎Can't open the telegram feature, it takes too long to load the username search if you use it repeatedly, it takes too long if you enter the sub group more than 3 times, the settings are too simple so you don't know what to do.

6. But Vidogram's lovely part was ghost mode and showing deleted and edited messages.

7. But there is a very big BUT, it's getting so annoying and so disappointing with ads and it keeps asking to watch an ad video to activate certain features.

8. Archive is not working, Vidogram's icon is disturbing despite i am switching it off everytime.

9. The display is okay, the menu is okay, the additional features are okay, not too much use because there is no feature to save images/files/videos etc.

10. Why did you change it from 👍to 👎?The app seems to be very great including video call.

11. Do something or you lose majority if not all your users soon.It the best telegram app I've ever seen before .

Steps to Troubleshoot & Fix Vidogram Issues

1. Fix Vidogram Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Vidogram: Restarting the app will resolve most errors.
  2. Update the Vidogram App. Here is how:
    1. On Android goto PlayStore » Search for "Vidogram" » Open Vidogram » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vidogram » click "UPDATE".
  3. Clear Vidogram app cache: Clearing cached data will force your app to retrieve the latest data directly from Vidogram servers.
    1. On Android, goto Settings » Apps » Select "Vidogram" » click Storage » click "Clear Cache".
  4. Check Vidogram app permissions. If any of these permissions required to use your device's features are disenabled, Vidogram might not work.
  5. Uninstall and reinstall Vidogram. If nothing else has worked, completely uninstall Vidogram then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vidogram not working


2. Fix Vidogram Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Vidogram be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vidogram not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vidogram may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by LAZIZAPOKIZA

Eski accauntni tiklash

— 1 year ago by abdu Berihun

0963585203

— 2 years ago by Husanboy

Delete my account please not working account

— 2 years ago by Husanboy

Husanboy

— 2 years ago by Beautiful

Yes

— 2 years ago by Nurzot

Nurzot

— 2 years ago by Robiya

Robiya

— 2 years ago by Nunudejene Edl

0945237926

— 2 years ago by Nunudejene Edl

Delete vidogram account

— 2 years ago by Nunudejene Edl

I need to delete my vidogram account

— 2 years ago by T.K

muxtor6151

— 3 years ago by Sevinch

Sevinch

— 3 years ago by Malika Axmedova

Esimda yuq

— 3 years ago by meski meskerem

12993237

— 3 years ago by Zafarbek Matrasulov

Please help me to open my vidogram profile with 931070343

— 3 years ago by Iroda

+998943404540

— 3 years ago by Shakhzoda

+998976224404

— 3 years ago by javad

71830

— 3 years ago by Xalida

Мне ненужно это аккаунт

More from the developer