Contact Plus Messenger Customer Service

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1. They have added features that Telegram hasn't even thought of yet, which give you a VAST selection of customization, from the colors of the UI (including text) to the size of the UI, and even what is shown or hidden, so it all fits you!Wanted to post a feedback in support group but it was "disabled in my region" so here i am: in recent updates, unlike telegram, when you stream a music and it gets downloaded, you cant save it to musics folder.

2. What happened??? Instead of opening your gallery it only opens a partial window, then there's a drop bar for folders.terrible just terrible updatePlus Messenger is the best version of the Instant Messenger App Telegram! Telegram by itself is pretty amazing in my opinion, but Plus takes it to a whole new level, they add features long before Telegram does that a large majority of users indicate as important.

3. Now there are some bugs that are difficult to ignore, I'll get a notification that there's a message in a group or a private chat and when I open the app the message isn't there, I'll be redownloading telegram at some point soon to make sure it's not a bigger issue with the API.

4. Used to be 5 stars wonderful but missing messages brings it down a lotWas great... After update 👎.. if you back out of a PM chat instead of staying in the group tab, supergroup, PM etc it just jumbles everything together or takes you to a random tab.

5. I don't know it's about the android version or mobile device or operation system but takes time to deliver an audio message.I love the app and it is excellent.

6. It has settings that telegram hasn't, and the customization is outstanding, I just love the themes & flexibility that this app provides.

7. Why the size of audio message is huge? The app's prior updates (I'm talking about a year before), the size was fine.

8. I would like to see the plain "new telegram message" instead or otherwise have more options there.

9. You gotta close the music player so it doesnt stream, close the chat and re open it to be able to download the music all over again.

10. Media DL takes way to long because of this issue as well.Plus Settings pages could be cleaned up or merged into main settings page.

11. Disabling message previews doesn't seems to work.

1. Fix Plus Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Plus Messenger: Restarting the app will resolve most errors.
2. Update the Plus Messenger App. Here is how:
   1. On Android goto PlayStore » Search for "Plus Messenger" » Open Plus Messenger » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Plus Messenger » click "UPDATE".
3. Clear Plus Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from Plus Messenger servers.
   1. On Android, goto Settings » Apps » Select "Plus Messenger" » click Storage » click "Clear Cache".
4. Check Plus Messenger app permissions. If any of these permissions required to use your device's features are disenabled, Plus Messenger might not work.
5. Uninstall and reinstall Plus Messenger. If nothing else has worked, completely uninstall Plus Messenger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Plus Messenger not working

2. Fix Plus Messenger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Plus Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Plus Messenger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Plus Messenger may not be able to connect to the Internet when running in the background.