Published by Biftor on Sep 7, 2023

Report an issue with BGram.
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Why should I report an Issue with BGram?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Biftor to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact BGram image 1 contact BGram image 2

About BGram

1. • Create your own chat tabs with icon support from png. • Direct chats: you can make new folder and set it as Direct chats, which will be shown in sidebar and as a tab. • Batch actions with chats (mark read, delete, etc. ) and contacts. • Confirmation of sending audio, video messages, GIFs, stickers. • Change interface fonts with viewing and setting ttf from chat. • Hidden chats with telegram password protection and fingerprint login. • Auto-selecting proxy based on ping and connection speed. • Forward messages without quoting, with editing, or adding caption to media. • Improved formatting panel (with quote and reply to selected phrase). • Photo in chat for the entire width of the screen. • Save to cloud and Edit buttons next to chat messages. • Reply and save to the cloud (in channels) swipe left, forward swipe right. • "Forward and delete original messages," save selection after multi forward, "etc. • Quick access to functions by long tap on various interface elements. • Fast selection (in 3 clicks) of message groups and batch actions (save to cloud, copy links). • Long tap actions in searching results: on chat avatar — copy username, on message — copy link to message. • Search for replies to your messages on all chats (long tap on search button in the main screen). • Create a link to a user profile without username. • Search for replies to a message and user messages in a group. • Convenience to manage the group: clean from deleted, access to the avatar hold log, buttons in the profile, items in the context menu, batch forwarding from the log.

BGram Customer Insights

1. There were times I switched back to official Telegram to use new feature I'm not sure if Telegram allows, but I'm waiting for the Desktop Client PC/Linux.This app is really awesome, it's very easy to use, easy to set and has an an assistant to assist you in case of any worries.

2. I would really appreciate if you handle it! Again, thanks for the great job! Edited: Tnx for fixing it!This app can't recently open on my phone because I upgraded it , I am been told about bug , please can you guys look into it and fix it because I don't want to lose my data on the phone.

3. Now it will not even open.This is a great app but it has some bugs and it doesn't get regular updates.Its a little bit outdated compared to official app, but it still works, and ads are not intrusive.

4. Just an idea for how it might be implemented.Very good improvement to Telegram, specially for "power users".

5. Use the original file names like the official telegram app.

6. Thanks.It is the best app ever! But I only gave 4 stars, because in the last update, there is bug which is so annoying! When I tab and select some posts, (in groups, chats and channels.

7. I have no idea if it does, but would be very nice to have those settings saved on the cloud, since I spent a lot of time tinkering to my needs.

8. ;) Edit to reply: One way of nuking all one's own messages could be to load the whole group from the start, and then deleting the ones sent from one's own user, in batches of 100 or less.

9. I just end up using the official telegram app for downloading stuffs.

10. It seems to be outdated please update the application or do something so that it can be operational on Android 13.0Everything was working perfectly until I updated the app.

11. I like the default theme settings are similar to the original app, and it is not difficult to change or customize the theme.

Steps to Troubleshoot & Fix BGram Issues

1. Fix BGram Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BGram: Restarting the app will resolve most errors.
  2. Update the BGram App. Here is how:
    1. On Android goto PlayStore » Search for "BGram" » Open BGram » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BGram » click "UPDATE".
  3. Clear BGram app cache: Clearing cached data will force your app to retrieve the latest data directly from BGram servers.
    1. On Android, goto Settings » Apps » Select "BGram" » click Storage » click "Clear Cache".
  4. Check BGram app permissions. If any of these permissions required to use your device's features are disenabled, BGram might not work.
  5. Uninstall and reinstall BGram. If nothing else has worked, completely uninstall BGram then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BGram not working


2. Fix BGram Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BGram be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BGram not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BGram may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Bonsoir ! J'aimerais récupérer mon compte Bgram , malheureusement j'ai plus le numéro +241 74519116, j'ai des échanges important ! Quelle est la procédure s'il vous plaît ?

    — by lindzondzo Nzengue Lionel Gaël 1 month ago

  • Bonsoir ! J'ai un compte Bgram mais malheureusement mon téléphone a été réinitialisé et pour accéder à mon compte je dois indiquer le numéro de téléphone mais malheureusement,le numéro je ne l'ai plus comment récupérer mon compte ? +241 74519116

    — by lindzondzo Nzengue Lionel Gaël 1 month ago

  • I didn't receive login code

    — by Wrea gamer 8 months ago

  • hello sir i am using gram account using gram account now i am not able to enter that gram account please help me

    — by Abdul Miah 9 months ago

  • My BGram appo is not opening in my phone
    Can you play help me out

    — by Barrister 1 year ago

  • Kapalakcha

    — by Kapalakcha 1 year ago

  • I want to change my phone number because my old number was disabled.
    But when I try to change it, it keeps loading
    Please fix this.

    — by OBITO FF 1 year ago

  • For some reason, I have decided not to use the account again; therefore, I request that you kindly delete my account from your database and delete all (Email notifications, additional email addresses, marketing emails, payment detail, or any other information).

    — by Vaibhav 1 year ago

  • When I am entering my contact number and country code , it is just rotating that circle , but is not going to next page .

    — by Azan Mehtab 1 year ago

  • Hello bgram team my phone number is been banned I'm sorry I installed a third party app please unban my line thank you

    — by Castro 1 year ago

  • Bgram

    — by Wema abrahaman 1 year ago

  • CR6AU7B9uxb

    — by Muharram 2 years ago

  • Hi.
    I want to delete my Bgram account.
    My account number is +8801868459586
    My Bgram id no: 1895575208

    — by Sabbir hossain 2 years ago

  • Please delete my account because I don't want it anymore and it's creating some sort of problems for me

    — by Suman Mishra 2 years ago

  • I want to detele account

    — by Sandhya bharti 2 years ago

  • Not log in my app I updated but still not logged in

    — by Mlk uk 2 years ago

  • 7415070641

    — by Shivi 2 years ago

  • Please resolve my login issue. I try many times because login process was not started.
    What I do now?

    — by Ayaz Mehmood 2 years ago

  • Hi
    I am trying to login since 2 days but not succeed. I am not receiving login code.

    — by Ayaz Mehmood 2 years ago