Published by Society of Petroleum Engineers on Aug 26, 2024

contact SPE International Chat with our AI-based SPE International Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with SPE International?



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Why chat with our AI SPE International Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of SPE International.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. 👍A really helpful app which provides us access to the various features and facilites offered by SPE, in an easy-to-use application based platform.It's a very good innovation, and I have been enjoying the platform since I installed it.App is easy to browse through.

2. Info section still cannot be editedI have not been able to upload picture in replies to spe connect discuss neither on Chrome nor on Android app.

3. App needs improvisation.Great app but slow and menus need some better ui thanks speApp is requesting for update but no option for update in the app store.

4. I doesn't pop up the bar to locate picturesThis is a great app that brings together all information and activities happening in the global oil industry especially in SPE in one platform.

5. Needs to be faster to load pages, spe connect does not work for some reason and contine to load indefinitely.

6. Love it!I am unable to download pdf files shared by other members on SPE connect.

7. Simplified for every userIt's the world of SPE in one convenient location.

8. It works fine.

9. Nice.

Steps to Troubleshoot & Fix SPE International Issues

1. Fix SPE International Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SPE International: Restarting the app will resolve most errors.
  2. Update the SPE International App. Here is how:
    1. On Android goto PlayStore » Search for "SPE International" » Open SPE International » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SPE International » click "UPDATE".
  3. Clear SPE International app cache: Clearing cached data will force your app to retrieve the latest data directly from SPE International servers.
    1. On Android, goto Settings » Apps » Select "SPE International" » click Storage » click "Clear Cache".
  4. Check SPE International app permissions. If any of these permissions required to use your device's features are disenabled, SPE International might not work.
  5. Uninstall and reinstall SPE International. If nothing else has worked, completely uninstall SPE International then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SPE International not working


2. Fix SPE International Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SPE International be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SPE International not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SPE International may not be able to connect to the Internet when running in the background.

Reported Issues

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