Contact 希望之聲 Customer Service

Why should I report an Issue with 希望之聲?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sound of Hope Radio Network Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The product line of Sound of Hope includes AM/FM radio stations in 15 U. S. cities, multiple websites, mobile apps, short wave broadcasting network that covers China, and YouTube channels and etc.

2. "Sound of Hope" is a public audio platform of Sound of Hope Media Group (SOH).

3. Sound of Hope also aims to become the new “globally local platform”, enabling and aggregating the creation of highly local content.

4. Sound of Hope Media Group was founded in 2003 in Silicon Valley.

5. It has been dedicated to providing the truthful and accurate news, and high-valued lifestyle information to the public.

6. The YouTube channels feature a group of highly influential talents.

7. SOH is a 501(c)(3) non-profit organization registered with the State of California.

8. Built upon powerful and scalable technology, Sound of Hope strives to serve worldwide Chinese as an online home that offers truth, warmth and the hope into the future.

1. Fix 希望之聲 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 希望之聲: Restarting the app will resolve most errors.
2. Update the 希望之聲 App. Here is how:
   1. On Android goto PlayStore » Search for "希望之聲" » Open 希望之聲 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 希望之聲 » click "UPDATE".
3. Clear 希望之聲 app cache: Clearing cached data will force your app to retrieve the latest data directly from 希望之聲 servers.
   1. On Android, goto Settings » Apps » Select "希望之聲" » click Storage » click "Clear Cache".
4. Check 希望之聲 app permissions. If any of these permissions required to use your device's features are disenabled, 希望之聲 might not work.
5. Uninstall and reinstall 希望之聲. If nothing else has worked, completely uninstall 希望之聲 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 希望之聲 not working

2. Fix 希望之聲 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 希望之聲 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 希望之聲 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 希望之聲 may not be able to connect to the Internet when running in the background.