Published by Sound of Hope Radio Network Inc.

Report an issue with SOH.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with SOH?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sound of Hope Radio Network Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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SOH Customer Insights

1. nice design, beatiful appearence.Truth is the way of life.太忙纲没法上线GoodGoodGood news, plenty of contents.EverythingUsed to be good, but doesn't get the latest news for recent versions.

2. As of today, Feb 24, 2017, the lastest news I got was from Feb 21 2017.

3. The app set volume to max automatically, please change that setting!Very biased, waste of timeEducational.

4. Stop using it for a little while.

Steps to Troubleshoot & Fix SOH Issues

1. Fix SOH Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SOH: Restarting the app will resolve most errors.
  2. Update the SOH App. Here is how:
    1. On Android goto PlayStore » Search for "SOH" » Open SOH » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SOH » click "UPDATE".
  3. Clear SOH app cache: Clearing cached data will force your app to retrieve the latest data directly from SOH servers.
    1. On Android, goto Settings » Apps » Select "SOH" » click Storage » click "Clear Cache".
  4. Check SOH app permissions. If any of these permissions required to use your device's features are disenabled, SOH might not work.
  5. Uninstall and reinstall SOH. If nothing else has worked, completely uninstall SOH then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SOH not working


2. Fix SOH Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SOH be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SOH not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SOH may not be able to connect to the Internet when running in the background.

Reported Issues

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