Published by Sound of Hope Radio Network Inc.

contact SOH Chat with our AI-based SOH Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with SOH?



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Why chat with our AI SOH Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of SOH.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. nice design, beatiful appearence.Truth is the way of life.太忙纲没法上线GoodGoodGood news, plenty of contents.EverythingUsed to be good, but doesn't get the latest news for recent versions.

2. As of today, Feb 24, 2017, the lastest news I got was from Feb 21 2017.

3. The app set volume to max automatically, please change that setting!Very biased, waste of timeEducational.

4. Stop using it for a little while.

Steps to Troubleshoot & Fix SOH Issues

1. Fix SOH Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SOH: Restarting the app will resolve most errors.
  2. Update the SOH App. Here is how:
    1. On Android goto PlayStore » Search for "SOH" » Open SOH » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SOH » click "UPDATE".
  3. Clear SOH app cache: Clearing cached data will force your app to retrieve the latest data directly from SOH servers.
    1. On Android, goto Settings » Apps » Select "SOH" » click Storage » click "Clear Cache".
  4. Check SOH app permissions. If any of these permissions required to use your device's features are disenabled, SOH might not work.
  5. Uninstall and reinstall SOH. If nothing else has worked, completely uninstall SOH then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SOH not working


2. Fix SOH Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SOH be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SOH not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SOH may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!

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