Contact Bi Customer Service

Why should I report an Issue with Bifurcaid?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sinai Applab to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. In the field of educational tools, the BIFURCAID App has been developed as a means of guiding and teaching interventional cardiologists across the world the different techniques of coronary bifurcation interventions, in a step by step manner.

2. Coronary bifurcations are considered as one of the most challenging interventions given the technical expertise required and the myriad steps involved.

3. In this complex and advance field of interventions, there is no interactive tool available that aids in this technique of stenting.

4. This app simplifies the process of coronary bifurcation and is an educative tool for young professionals.

5. The App is a combined effort of the Interventional Cardiology department at Mount Sinai Heart headed by Dr.

6. Bifurcation means ‘the division of something into two branches or parts’.

7. Illustrations were contributed by Christopher Smith at the Medical Illustrations department.

8. Annapoorna Kini and her team of fellows: Dr. Samith Bhatheja and Dr.

9. Surbhi Chamaria, and the Sinai AppLab headed by Dr.

10. Ashish Atreja and his software development team.

11. It is extremely user friendly and is a good medium for interventionalists to help guide them during their procedures. • The basics of bifurcation stenting and the reasons behind the use of specific equipment through the glossary section. • Two separate sections for the different entities of Left Main Bifurcation and Non Left Main Bifurcation since the techniques are different in the two disease processes. • An easy way to navigate back and forth between the various combinations and permutations of disease in the main and side branch to devise a treatment plan and walks the user through each step of the technique. • A glossary section titled ‘The Basics’ that has a detailed description of all the equipment required, including the type of guide and guidewires to use and the size and type of balloons and stents to use in different scenarios. • A section regarding methods of troubleshooting when wires or stent delivery systems and balloons are difficult to deliver. • Hyperlinks to the glossary section from the text in the main app which will help the user reference the text without having to exit that particular step in the algorithm.

1. not able to sign up.It doesn't work properly on Huawei Mate 10 Lite...good but not working😂 no sign up after installation twicenot able to log in, hanging upDr Samin Sharma is a master operator and great teacher.

2. One of other problem for this as well as ccc live is that every time we open it they ask to sign up.

3. Unfortunately I am unable to open it on my new mobile, kindly fix this problem asap.

4. giving this app 5 stars coz it is easy to you, very practical and may be used in the middle of case.

5. Would love to see app for CTOs as well.app not working on oneplus 6.

1. Fix Bi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bi: Restarting the app will resolve most errors.
2. Update the Bi App. Here is how:
   1. On Android goto PlayStore » Search for "Bi" » Open Bifurcaid » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bi » click "UPDATE".
3. Clear Bifurcaid app cache: Clearing cached data will force your app to retrieve the latest data directly from Bi servers.
   1. On Android, goto Settings » Apps » Select "Bifurcaid" » click Storage » click "Clear Cache".
4. Check Bi app permissions. If any of these permissions required to use your device's features are disenabled, Bi might not work.
5. Uninstall and reinstall Bi. If nothing else has worked, completely uninstall Bi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bi not working

2. Fix Bi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bi may not be able to connect to the Internet when running in the background.