Published by Sinai Applab

contact Bifurcaid Chat with our AI-based Bi Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Bi?



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Why chat with our AI Bi Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Bi.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. not able to sign up.It doesn't work properly on Huawei Mate 10 Lite...good but not working😂 no sign up after installation twicenot able to log in, hanging upDr Samin Sharma is a master operator and great teacher.

2. One of other problem for this as well as ccc live is that every time we open it they ask to sign up.

3. Unfortunately I am unable to open it on my new mobile, kindly fix this problem asap.

4. giving this app 5 stars coz it is easy to you, very practical and may be used in the middle of case.

5. Would love to see app for CTOs as well.app not working on oneplus 6.

Steps to Troubleshoot & Fix Bi Issues

1. Fix Bi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bi: Restarting the app will resolve most errors.
  2. Update the Bi App. Here is how:
    1. On Android goto PlayStore » Search for "Bi" » Open Bifurcaid » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bi » click "UPDATE".
  3. Clear Bifurcaid app cache: Clearing cached data will force your app to retrieve the latest data directly from Bi servers.
    1. On Android, goto Settings » Apps » Select "Bifurcaid" » click Storage » click "Clear Cache".
  4. Check Bi app permissions. If any of these permissions required to use your device's features are disenabled, Bi might not work.
  5. Uninstall and reinstall Bi. If nothing else has worked, completely uninstall Bi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bi not working


2. Fix Bi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bi may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!