Published by Meraas Holding on Jan 22, 2024

Report an issue with Roxy Cinemas UAE.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Roxy Cinemas UAE?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Meraas Holding to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Roxy Cinemas UAE Customer Insights

1. Get a better version like Vox or Novo.Very poorly designed app, freeze everytime trying claim points, selection of seats disturbed by other bookings, very limited food selection compared to what you get on counterVery bad app.. i've been trying to open this app for last 30 minutes, still its not yet open.. bakwass appHorrible app.

2. well doneIt never opens.. how am i suppose to book a ticket.Current version of app had a bug and crashes on launchingCan not purchase tickets with credit card , the button doesn't work.

3. And whilst you're at it speak to the UX designers for the website as that could be more intuative vs frustrating.Very unreliable and takes forever to open and sometimes it doesn't even open!Payment via credit card does not work.

4. Freezes and doesn't work properlyawesome! so easy to book and the cinemas itself are far above the market standards.

5. It crashes and very slow to open the app.

6. Not sure who is responsible for testing this app but suggest Roxy get a new team from top down.

7. Doesn't even launch.

Steps to Troubleshoot & Fix Roxy Cinemas UAE Issues

1. Fix Roxy Cinemas UAE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Roxy Cinemas UAE: Restarting the app will resolve most errors.
  2. Update the Roxy Cinemas UAE App. Here is how:
    1. On Android goto PlayStore » Search for "Roxy Cinemas UAE" » Open Roxy Cinemas UAE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Roxy Cinemas UAE » click "UPDATE".
  3. Clear Roxy Cinemas UAE app cache: Clearing cached data will force your app to retrieve the latest data directly from Roxy Cinemas UAE servers.
    1. On Android, goto Settings » Apps » Select "Roxy Cinemas UAE" » click Storage » click "Clear Cache".
  4. Check Roxy Cinemas UAE app permissions. If any of these permissions required to use your device's features are disenabled, Roxy Cinemas UAE might not work.
  5. Uninstall and reinstall Roxy Cinemas UAE. If nothing else has worked, completely uninstall Roxy Cinemas UAE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Roxy Cinemas UAE not working


2. Fix Roxy Cinemas UAE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Roxy Cinemas UAE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Roxy Cinemas UAE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Roxy Cinemas UAE may not be able to connect to the Internet when running in the background.

Reported Issues