Contact Message from Santa! video & ca Customer Service

Why should I report an Issue with Message from Santa! video & ca?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of First Class Media B.V. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It does ask the age each time and then tells them something they like which my son is alwayd surprised as it is always something different and bc of settings it is something he likes! It helps a lot with the huge selection of reasons for Santa to call and makes it more realistic for the kids! You all did an amazing job with this app it was well thought out and not just a fly by night generic call app!! Thank you!!I've used this app previously and my kids loved it so much I bought the full version.

2. I just went to use it and, while it's showing on Google play tjay I've paid for the premium version, the app itself is requiring me to upgrade to unlock the paid for functions.

3. I've emailed for help already but it is a bit unfriendly when switching devices.Amazing. The customisations are wonderful and the ability to have a call just to say they're doing a good job at school or that they're not behaving as well as usual as well as everything else you can do is amazing.

4. Best app of its kind in my opinion, I checked out loads of other similar ones but non as good as this, i like that the santa has a British accent.

5. Since recent updates, however, doesn't allow access to premium features even though I've paid.

6. My son watches the video several times a day, but why am I paying for the premium if I can only use 1/3 of the videos?? Until they fix this, I am going to have to give it a lower rating,.

7. I have my settings correct, tonight it only recorded two out of three calls and we missed a really good one of my youngest daughter.

8. Alot of the apps out there are maybe a little better and have better features but they will charge you per call or text or per video.

9. What was once an entertaining app has turned into a frustrating waste of time.Out of all the santa apps this one is great.

10. It's a shame, because if all functions worked, it really is a good app.Absolutely adorable! I just downloaded the app and it has been adorable.

11. However, there are three video options and two of them require me to upload a photo for them to work.

1. Fix Message from Santa! video & ca Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Message from Santa! video & ca: Restarting the app will resolve most errors.
2. Update the Message from Santa! video & ca App. Here is how:
   1. On Android goto PlayStore » Search for "Message from Santa! video & ca" » Open Message from Santa! video & ca » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Message from Santa! video & ca » click "UPDATE".
3. Clear Message from Santa! video & ca app cache: Clearing cached data will force your app to retrieve the latest data directly from Message from Santa! video & ca servers.
   1. On Android, goto Settings » Apps » Select "Message from Santa! video & ca" » click Storage » click "Clear Cache".
4. Check Message from Santa! video & ca app permissions. If any of these permissions required to use your device's features are disenabled, Message from Santa! video & ca might not work.
5. Uninstall and reinstall Message from Santa! video & ca. If nothing else has worked, completely uninstall Message from Santa! video & ca then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Message from Santa! video & ca not working

2. Fix Message from Santa! video & ca Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Message from Santa! video & ca be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Message from Santa! video & ca not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Message from Santa! video & ca may not be able to connect to the Internet when running in the background.