Published by VoiceTube on Dec 9, 2024

Report an issue with VoiceTube.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with VoiceTube - Learn English?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VoiceTube to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact VoiceTube - Learn English image 1 contact VoiceTube - Learn English image 2

VoiceTube Customer Insights

1. I would pay money to other english app/channel if the budget is affordable... but not in voicetube because they just add the subtitle in YouTube channel (they don't have own YouTube video and just copy the video in YouTube).

2. Moreover, I didn't find most of my saved videos on the previous version after coming to this new voice tube.

3. Can someone please tell me how can I get a refund?The translation of the Steve Jobs speech video is very strange that someone should fix but other than that, I love it! The best tool for learning language.

4. Overall it is an amazing app and I would really recommend people who wants to learn English quickly to use it.Sorry Voice Tube.

5. All the best.I improved my English by watching videos and I loved it, until the platform updated.

6. Some features have been deleted, while more redundant functions added... I would think more than twice before use it from now on.After paying 1 year membership, they keep changing the platform for the worse.

7. "At present, it is known that if there are new words in the sentence that have not been learned by the AI dictionary...."excerpt from the customer service reply.

8. I hope it has some more videos about specific occasion such as many kind of hospital, dental clinic, etc.The sentences just repeat same speed function.

9. Only adding subtitles on Youtube videos, so why don't me just go to YouTube? Let alone the inadequate amount of advanced videos.

10. I would love it a lot and clicked here 5 stars mentioning it one of the greatest apps for learning English.

11. thank yourequired ticket to watch the video is not a good idea for free user.

Steps to Troubleshoot & Fix VoiceTube Issues

1. Fix VoiceTube Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VoiceTube: Restarting the app will resolve most errors.
  2. Update the VoiceTube App. Here is how:
    1. On Android goto PlayStore » Search for "VoiceTube" » Open VoiceTube - Learn English » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VoiceTube » click "UPDATE".
  3. Clear VoiceTube - Learn English app cache: Clearing cached data will force your app to retrieve the latest data directly from VoiceTube servers.
    1. On Android, goto Settings » Apps » Select "VoiceTube - Learn English" » click Storage » click "Clear Cache".
  4. Check VoiceTube app permissions. If any of these permissions required to use your device's features are disenabled, VoiceTube might not work.
  5. Uninstall and reinstall VoiceTube. If nothing else has worked, completely uninstall VoiceTube then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VoiceTube not working


2. Fix VoiceTube Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VoiceTube be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VoiceTube not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VoiceTube may not be able to connect to the Internet when running in the background.

Reported Issues