Published by PBS KIDS on Sep 7, 2023

Report an issue with Wild Kratts Rescue Run.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Wild Kratts Rescue Run?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PBS KIDS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Wild Kratts Rescue Run image 1 contact Wild Kratts Rescue Run image 2

About Wild Kratts Rescue Run

1. Make distance learning fun for grade school children ages 5-8 years old. • Children aged 5-8 years old can go on wildlife adventures with the Wild Kratts. • Play as Chris, Martin, or Aviva who each have their own unique Creature Power Suits. • Activate awesome Creature Powers to rescue animals and avoid obstacles. • Go on a wildlife adventure and visit three unique areas – the South American Rainforest, Australian Outback, and snowy North American forest. • Beat villains such as Gaston Gourmand, Donita Donata, and Zach Varmitech to ensure the safety of animals everywhere. • Use problem-solving to unlock 42 Creaturepedia entries full of fun animal facts that keep kids engaged and learning. • Explore and learn about animals like the bald eagle, hawksbill sea turtle, kangaroo and many more! • Use your Creaturepedia to listen and learn about different animals. • Learn more about environmental science as you explore creature habitats. • Adjustable runner speed to ensure appropriate difficulty for all age groups. • Kids can use their arcade skills to replay levels faster.

2. Wild Kratts Rescue Run is based on the PBS KIDS series WILD KRATTS, produced by the Kratt Brothers Company and 9 Story Media Group, and designed to extend the series’ science curriculum.

3. Wild Kratts Rescue Run is part of PBS KIDS’ ongoing commitment to helping kids build the skills they need to succeed in school and in life.

4. Your grade school kids aged 5-8 years old will learn about different animals as they complete each game.

5. Choose different Creature Power suits, each with their own abilities, and use problem solving skills to rescue wildlife animals.

6. Kids will learn about animals and save creatures in this ad-free arcade-style endless runner.

7. Help the Wild Kratts rescue animals in their natural habitats.

8. PBS KIDS, the number one educational media brand for kids, offers all children the opportunity to explore new ideas and new worlds through television and digital media, as well as community-based programs.

9. Play as Chris, Martin, or Aviva to activate their creature suits to avoid obstacles, beat villains, and save the day.

10. Across all media platforms, PBS KIDS is committed to creating a safe and secure environment for children and families and being transparent about what information is collected from users.

11. Adjust the running speed and gameplay to fit your child and replay levels to continue learning more about animals and their environments.

Wild Kratts Rescue Run Customer Insights

1. My kids got so frustrated with it, they asked me to uninstall it after 1 week.I like the game but I can't get a gold creature pod in snowy tundra level I think it was either 6 or 5 but I can't get into the cave because I keep theater falling or bouncing of the wall I try.

2. This prevents progress past certain points.I used to play the Wild Kratts games on the PBS Kids site so it is always cool to see a new game come up.

3. This one- no.From my son: I like it because it is Wild Kratts and because it is fun and because I get to get the bad guys.Can play this game for free, waste of money.

4. I would give it more stars if the freezing issue was fixed.My kids enjoy it well enough, except that it freezes on boss fights.

5. The character he is playing will freeze up while game continues.

6. My son enjoys this game until it freezes.

7. Very frustrating for a paid game.

8. Not seen on the other games.App kept crashing.

9. Also great to see Aviva as playable for once.

10. UV ● ᴥ ● V( ✪ ㉨ ✪ )ʕ っ • ᴥ • ʔ っ( つ ✧ ω ✧ ) つCouldn't install it.

11. Tried different app and it worked.

Steps to Troubleshoot & Fix Wild Kratts Rescue Run Issues

1. Fix Wild Kratts Rescue Run Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wild Kratts Rescue Run: Restarting the app will resolve most errors.
  2. Update the Wild Kratts Rescue Run App. Here is how:
    1. On Android goto PlayStore » Search for "Wild Kratts Rescue Run" » Open Wild Kratts Rescue Run » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wild Kratts Rescue Run » click "UPDATE".
  3. Clear Wild Kratts Rescue Run app cache: Clearing cached data will force your app to retrieve the latest data directly from Wild Kratts Rescue Run servers.
    1. On Android, goto Settings » Apps » Select "Wild Kratts Rescue Run" » click Storage » click "Clear Cache".
  4. Check Wild Kratts Rescue Run app permissions. If any of these permissions required to use your device's features are disenabled, Wild Kratts Rescue Run might not work.
  5. Uninstall and reinstall Wild Kratts Rescue Run. If nothing else has worked, completely uninstall Wild Kratts Rescue Run then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wild Kratts Rescue Run not working


2. Fix Wild Kratts Rescue Run Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wild Kratts Rescue Run be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wild Kratts Rescue Run not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wild Kratts Rescue Run may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • published the wild kratts rescue run

    — by jeremiah locklear 2 years ago

  • published it

    — by jeremiah locklear 2 years ago