Contact Kana Runner Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Kana Runner.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. 5 stars, guys! I loved it.!The best way to learn the alphabet I was able to learn the characters for hiragana in one day but sadly I had a hard time retaining but that's not the app's fault.Learning Hiragana and Katagana as a foreigner has never been so easy, thanks to this app.

2. Learning the Kana has always been my sticking point when I try to pick up Japanese and this game has helped noticeably with memorizing them.

3. It's addictive too like a game.I like the addictive runner game used to encourage learning.

4. Doing small sets as many times as you want, instead of the whole thing and that's it is great.Very creative way of learning.

5. Would be nice some kind of reward, like after finishing a perfect race you win 3 coins which you can us to dress up your runner in specific type of costumes.

6. It isn't shiny, and there isn't really any customization with the character or the environment you run in, but honestly I don't mind because it makes up for it in how effective it has been for me.Fun app, discrete ads.

7. It does help learning Kana.Just what I was looking for.

8. The alphabet is broken down evenly and the learning is so comfortably paced.

9. Definitely helps me keep focused.This is an exceptional kana study tool.

10. Controls can be improved.Oh my god!! This is such a fun way to learn letters.

11. Anyways, fun game.

1. Fix Kana Runner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kana Runner: Restarting the app will resolve most errors.
2. Update the Kana Runner App. Here is how:
   1. On Android goto PlayStore » Search for "Kana Runner" » Open Kana Runner - Learn Hiragana a » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kana Runner » click "UPDATE".
3. Clear Kana Runner - Learn Hiragana a app cache: Clearing cached data will force your app to retrieve the latest data directly from Kana Runner servers.
   1. On Android, goto Settings » Apps » Select "Kana Runner - Learn Hiragana a" » click Storage » click "Clear Cache".
4. Check Kana Runner app permissions. If any of these permissions required to use your device's features are disenabled, Kana Runner might not work.
5. Uninstall and reinstall Kana Runner. If nothing else has worked, completely uninstall Kana Runner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kana Runner not working

2. Fix Kana Runner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kana Runner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kana Runner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kana Runner may not be able to connect to the Internet when running in the background.