Published by National Registry of Emergency Medical Technicians on Sep 27, 2024

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Why should I report an Issue with NREMT?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of National Registry of Emergency Medical Technicians to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About NREMT

1. Now you can purchase patches, decals, challenge coins and more from inside the app. • Manage your education for recertification, submit your recertification application and check on the status of your recertification application. • Easily add courses to your Professional Transcript as you complete them. • Never misplace paper certificates: the National Registry Mobile app offers the ability to take a picture or upload a file of any supporting documentation to attach to a course you completed. • Easily check your expiration date and recertification application status with just a couple taps on your mobile device. • Manage your education for recertification, fill out, pay for and submit your recertification application all securely from your mobile device.

2. • Verify National Registry status for any provider by name or registry number. • The National Registry store is available via the app for the first time.

3. There is no charge for the National Registry app, but message and data rates may apply.

4. Such charges include those from your communications service provider.

5. Some features are available for certain accounts only.

NREMT Customer Insights

1. It's convenient and easy to navigate, but it has suddenly stopped working for me.A nice, simple means to access credentials and check on education/recert status at a glance.

2. I hope the next renewal will be easier (I'm sure because each class I'll attend I'll add it to this app and just attach it to the future renew)It is great for basic information on your license and adding courses completed for renewals.

3. If you're actually able to use it though it makes inputting classes and check recertification status easy and simple.

4. It would also be nice to have a specific list required for licensing level recerts..I can't log in anymore because of a strange error when trying to.

5. It worked fine for a while then suddenly wouldn't work unless I gave app permissions to have access to "ALL FILES" on my phone.

6. I would rate 5 star if it included the ability to "check off" the required sub-topics covered in a given course.

7. Nothing fancy, but for anything more complex I would probably log in on a desktop anyway.This app ONLY works on my Samsung Galaxy phone, not any of my other devices, tablets.

8. As I have to do it several times before it takes.Appreciate being able to snap pics of certificate and upload it easily.

9. Use a computer or tablet ffsIt's always been a challenge every 2 yrs to keep track and update for the renewal.

10. other android phones, or Microsoft Surface (Android User).

11. The error says: "object reference not set to an instance of an object." The app is great.

Steps to Troubleshoot & Fix NREMT Issues

1. Fix NREMT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NREMT: Restarting the app will resolve most errors.
  2. Update the NREMT App. Here is how:
    1. On Android goto PlayStore » Search for "NREMT" » Open NREMT » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NREMT » click "UPDATE".
  3. Clear NREMT app cache: Clearing cached data will force your app to retrieve the latest data directly from NREMT servers.
    1. On Android, goto Settings » Apps » Select "NREMT" » click Storage » click "Clear Cache".
  4. Check NREMT app permissions. If any of these permissions required to use your device's features are disenabled, NREMT might not work.
  5. Uninstall and reinstall NREMT. If nothing else has worked, completely uninstall NREMT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NREMT not working


2. Fix NREMT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NREMT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NREMT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NREMT may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I request that my account be deleted thank you

    — by Scott Lydens 2 years ago