Contact MonTransit Customer Service

Why should I report an Issue with MonTransit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MTransit Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I like it so much I subscribed to it.Buggy, crashes often and requires reinstall, difficult to navigate the menus, "helpfully" insists on only showing the schedule for (what it thinks is) the nearest bus stop, actually impossible to plan a trip with.

2. And this time...find a few people who actually take the go train to test the app out so they can help you to fix it and make it useful.I used to have an account set up for my employee rate and this new app has no sign in capability, making it essentially useless.Very poor.

3. The trip planner kicks you out to google map (could have done that on my own).Non-peak hours have accurate times, but it suffers from inaccurate updates when the schedule changes or is on holiday hours.

4. You cannot track the bus in app, so a bus that the app tells you left 5 min ago will drive past you on the walk homeDoesn't provide real time information if buses are delayed.

5. It's honestly as though someone sat in a boardroom and said "let's make an app that makes it extremely difficult..no...absolutly impossible...to figure out when trains are leaving and arriving!" PLEASE...throw this out and start over again.

6. It gives me live updates of when my bus arrives but I cannot understand which direction it is travelling.

7. can all be addressed if you spend a couple hours of your time poking around.

8. I just want a light weight when will this train get me to that station and what is the schedule for the day.

9. The last two days I've had to uninstall and reinstall it because it wasn't working correctly and the app up to date because I checked.

10. The complains about not having the same interface as TRANSIT, can’t tell the travel distance, etc.

11. It is modularly designed so you can pick and choose which module you want to plug in and use.

1. Fix MonTransit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MonTransit: Restarting the app will resolve most errors.
2. Update the MonTransit App. Here is how:
   1. On Android goto PlayStore » Search for "MonTransit" » Open MonTransit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MonTransit » click "UPDATE".
3. Clear MonTransit app cache: Clearing cached data will force your app to retrieve the latest data directly from MonTransit servers.
   1. On Android, goto Settings » Apps » Select "MonTransit" » click Storage » click "Clear Cache".
4. Check MonTransit app permissions. If any of these permissions required to use your device's features are disenabled, MonTransit might not work.
5. Uninstall and reinstall MonTransit. If nothing else has worked, completely uninstall MonTransit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MonTransit not working

2. Fix MonTransit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MonTransit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MonTransit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MonTransit may not be able to connect to the Internet when running in the background.