Contact Wonderland AR Customer Service

Why should I report an Issue with Wonderland AR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Live Animations to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Kids are so excited to read the next story and follow Alice adventure 😊 Thanks for interesting time!It doesn't work when you press play just black screen also like Ivan Kulik this app was made 1 year ago.Great ! Just amazing! But very few pages has live animations ((App doesn't work.

2. After open app I see black screen.It doesn't work.

3. One of the most interesting apps for reading books and viewing 3D pictures.

4. Amazing Alice interaction.

1. Fix Wonderland AR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wonderland AR: Restarting the app will resolve most errors.
2. Update the Wonderland AR App. Here is how:
   1. On Android goto PlayStore » Search for "Wonderland AR" » Open Wonderland AR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wonderland AR » click "UPDATE".
3. Clear Wonderland AR app cache: Clearing cached data will force your app to retrieve the latest data directly from Wonderland AR servers.
   1. On Android, goto Settings » Apps » Select "Wonderland AR" » click Storage » click "Clear Cache".
4. Check Wonderland AR app permissions. If any of these permissions required to use your device's features are disenabled, Wonderland AR might not work.
5. Uninstall and reinstall Wonderland AR. If nothing else has worked, completely uninstall Wonderland AR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wonderland AR not working

2. Fix Wonderland AR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wonderland AR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wonderland AR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wonderland AR may not be able to connect to the Internet when running in the background.