Contact Live Photo Customer Service

Why should I report an Issue with Live Photo?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Live Animations to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you see the "Live Photo" logo of a red smiling hat on the product cover, it means its magical and characters on it come to life!

2. Open the application, push the gift button and have a set of magical live pictures sent to your email.

3. With this application you will be able to breathe life into the characters depicted on special notebooks, albums, notepads, puzzles etc.

4. You don't have any products with the "Live Photo" logo? Don't get upset!

5. Remember, you have a great magical power in your hands now!

6. Animate them from your computer, print them out or share with friends. It is free!

7. Its purpose is to make the world a better place by adding magic!

8. For additional assistance, please contact us at support@liveanimations.

1. I'd like to see your update!Total waste of time it doesn't work keeps telling me it's under maintenance try later been trying for 3 days now alot of issues obviouslyIt says that I should check my internet connection every time I go on the app ,even if my WiFi is very good 🙁🙁This app is spyware because it reads your contacts and running apps history.

2. I downloaded it on two phones, and it says check your internet connection, when I already have my internet turned on, I'm dissapointed with this app.Completely abandoned app.

3. Only pops out a warning to check your internet connection.It says check the internet connection.

4. Despite my good connection it doesn't work on my phone.

5. keeps telling me to turn on flashlight, or the magnifying glass just keeps rotating with no results.

6. Can someone solve this problem?I downloaded it from Google Play Store .

7. Great idea but bugs are still an issue.It's impossible to open this app.

8. Really I don't understand.It's great! But, can you add a tool that can make us make the character move the way we want? Please.

9. Downloaded to my A8, does not bring anything to life.

10. when I tried to use it again , It asks email id and asks to send a message.

11. Looks like it has a lot of potential, but apparently failed.

1. Fix Live Photo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Live Photo: Restarting the app will resolve most errors.
2. Update the Live Photo App. Here is how:
   1. On Android goto PlayStore » Search for "Live Photo" » Open Live Photo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Live Photo » click "UPDATE".
3. Clear Live Photo app cache: Clearing cached data will force your app to retrieve the latest data directly from Live Photo servers.
   1. On Android, goto Settings » Apps » Select "Live Photo" » click Storage » click "Clear Cache".
4. Check Live Photo app permissions. If any of these permissions required to use your device's features are disenabled, Live Photo might not work.
5. Uninstall and reinstall Live Photo. If nothing else has worked, completely uninstall Live Photo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Live Photo not working

2. Fix Live Photo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Live Photo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Live Photo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Live Photo may not be able to connect to the Internet when running in the background.