Published by The Church of Jesus Christ of Latter-day Saints on Aug 27, 2024

Report an issue with JustServe.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with JustServe?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Church of Jesus Christ of Latter-day Saints to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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JustServe Customer Insights

1. You're better off deleting the app and using the website.This app allows me to access in person and remote volunteer opportunities through out my community and city and county.

2. It doesn't matter what the filters are set to, what location is used, but that tab just either has the loading animation forever or says "0 results."Fantastic app! Great ideas and real ways to make a difference in the community.

3. However, JustServe made finding a place to volunteer very quick and painless.Thank you for this! So much easier than online websitesBugs make it impossible to log in and many functions are unavailable unless you log in.

4. I am grateful for this app and the ability I have to get notifications about upcoming opportunities that fit my skills and interests.

5. This is so easy to use and it can find a project that is matched to my skills, abilities and interests.

6. I have already been able to do many amazing things that fit my schedule.I like this app, so many people are looking for some place to serve, and just don't know where to go.

7. No drop down capability or the ability to type in the country.App just got even better, with more filters and option.

8. Overall, 10/10 service app if you're available to be there either in person or virtually.The By Location tab always says 0 results.

9. There is something for all ages!App makes it easy to find opportunities to give back.

10. It is full of wonderful people who are eager to serve their community.

11. It is easy to use and is very inclusive of all social groups, both majorities and minorities.

Steps to Troubleshoot & Fix JustServe Issues

1. Fix JustServe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart JustServe: Restarting the app will resolve most errors.
  2. Update the JustServe App. Here is how:
    1. On Android goto PlayStore » Search for "JustServe" » Open JustServe » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JustServe » click "UPDATE".
  3. Clear JustServe app cache: Clearing cached data will force your app to retrieve the latest data directly from JustServe servers.
    1. On Android, goto Settings » Apps » Select "JustServe" » click Storage » click "Clear Cache".
  4. Check JustServe app permissions. If any of these permissions required to use your device's features are disenabled, JustServe might not work.
  5. Uninstall and reinstall JustServe. If nothing else has worked, completely uninstall JustServe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing JustServe not working


2. Fix JustServe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make JustServe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to JustServe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, JustServe may not be able to connect to the Internet when running in the background.

Reported Issues