Published by Kiwix Team on Dec 29, 2023

Report an issue with WikiMed.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with WikiMed - Offline?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kiwix Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WikiMed - Offline

1. La Enciclopedia Médica Offline de Wikipedia es la mayor colección de artículos sobre salud en Android.

2. Si estás en un país en vías de desarrollo sin acceso a Internet o en un barco en medio de la nada, ahora puedes acceder a uno de los más destacados y actualizados diccionarios médicos, de forma gratuita.

WikiMed Customer Insights

1. I think this web is so simple and helpful to medical studentsSections doesn't work.

Steps to Troubleshoot & Fix WikiMed Issues

1. Fix WikiMed Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WikiMed: Restarting the app will resolve most errors.
  2. Update the WikiMed App. Here is how:
    1. On Android goto PlayStore » Search for "WikiMed" » Open WikiMed - Offline » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WikiMed » click "UPDATE".
  3. Clear WikiMed - Offline app cache: Clearing cached data will force your app to retrieve the latest data directly from WikiMed servers.
    1. On Android, goto Settings » Apps » Select "WikiMed - Offline" » click Storage » click "Clear Cache".
  4. Check WikiMed app permissions. If any of these permissions required to use your device's features are disenabled, WikiMed might not work.
  5. Uninstall and reinstall WikiMed. If nothing else has worked, completely uninstall WikiMed then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WikiMed not working


2. Fix WikiMed Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WikiMed be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WikiMed not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WikiMed may not be able to connect to the Internet when running in the background.

Reported Issues