Published by Flo Health, Inc. on Oct 25, 2024

contact Flo Period & Pregnancy Tracker Chat with our AI-based Flo Period & Pregnancy Tracker Support
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Hello! My name is John. Iโ€™m here to help you resolve any issues you may be experiencing. Can you please describe the problem youโ€™re having with Flo Period & Pregnancy Tracker?



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Why chat with our AI Flo Period & Pregnancy Tracker Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Flo Period & Pregnancy Tracker.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. You make it look like there is all this great information offered, but once you click on it: "Purchase premium to continue reading" There shouldnt even BE a type of premium option for a cycle tracking app, especially not one that locks up 99% of the information available.๐Ÿ‘ŽI recently downloaded Flo to track my cycle & symptoms.

2. I wish I could continue using this because it has great potential, and I need help tracking my reproductive health, but the ads are becoming so annoying that I'll likely delete and find a different appFlo is a great app for period tracking, and that's about all I can say as a positive.

3. The subscription ads have become annoying and since the newest look update, there is no longer a weight tracker.There's a pay wall behind pretty much everything except for just putting in when your period starts and stops, which I usually wouldn't mind but you have to click through these walls at least twice everytime you open the app.

4. There's so many unnecessary features, why would I want to talk to (or pay) an AI to give me tips on my period? I thought I could ignore it, but the first thing that pops up when you open the app is an ad for premium.

5. I can't say for sure because I've never paid for their other features like text help or articles, but I wouldn't be surprised if it's all just information you could look up for free.I have been using this app for years now.

6. As a software engineer, this app to me is a dressed up cheap algorithm with extremely invasive and renders the app borderline unusable.While this app was pretty great, the constant bombardment of ads for premium is off-putting.

7. Every time I open the app, I have to click out of 3 separate ads trying to get me to buy their premium subscription.

8. I've stuck through the terrible white screens but goodness I don't know how much longer.I used this app for tracking my abnormal periods for several years and it was very helpful for identifying patterns long term and helped me become more aware of pre-period symptoms to look out for.

9. I don't need the app badly enough to subscribe, so I'm just trying to use the free features, but there's an ad for the premium with almost everything I try to do.

10. However, as time has progressed, it seems all the extra features of the app (articles and the customized advice) are locked behind the paid subscription wall.

11. Yet I'm getting constant notifs for other BS! Click it and it's another ad! BUY!!Flo is not a horrible app for tracking your cycle.

Steps to Troubleshoot & Fix Flo Period & Pregnancy Tracker Issues

1. Fix Flo Period & Pregnancy Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Flo Period & Pregnancy Tracker: Restarting the app will resolve most errors.
  2. Update the Flo Period & Pregnancy Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Flo Period & Pregnancy Tracker" » Open Flo Period & Pregnancy Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Flo Period & Pregnancy Tracker » click "UPDATE".
  3. Clear Flo Period & Pregnancy Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Flo Period & Pregnancy Tracker servers.
    1. On Android, goto Settings » Apps » Select "Flo Period & Pregnancy Tracker" » click Storage » click "Clear Cache".
  4. Check Flo Period & Pregnancy Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Flo Period & Pregnancy Tracker might not work.
  5. Uninstall and reinstall Flo Period & Pregnancy Tracker. If nothing else has worked, completely uninstall Flo Period & Pregnancy Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Flo Period & Pregnancy Tracker not working


2. Fix Flo Period & Pregnancy Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Flo Period & Pregnancy Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Flo Period & Pregnancy Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Flo Period & Pregnancy Tracker may not be able to connect to the Internet when running in the background.

Reported Issues

โ€” 2 years ago by rachel

i want to delete my tracking account data from all my past periods that i have recorded on there.

โ€” 2 years ago by Fiona Stokes

I would cancelled my subscription months ago and I am still being charged. I need a refund.

โ€” 2 years ago by Gail Mattea Esclamado

Hi! I'd like to delete my account and the data I made on the app.

โ€” 3 years ago by Kuuipo Kahala

I got charged $70 and I know I did not subscribe to it!!! I want my money back asap!!! Thereโ€™s no cancellation in my phone settings or PayPal and it confirms I did not sign up!! RIPPING OFF BIG TIME

โ€” 3 years ago by Angelina Sanchez

I had cancelled my trial free subscription in the 30 days

โ€” 3 years ago by Brittany Brown

I thought the free trial was longer??

โ€” 3 years ago by Lea Marie Sia

FLO HEALTH STOLE MONEY FROM MY ACCOUNT....I DID NOT EVEN HAVE ANY APPS FROM THEM...PLEASE RETURN MY MONEY BACK...ITS 2,550 PESOS...YOU ARE A SCAM...PLEASE I WANT IT BY TOMORROW

โ€” 4 years ago by Derbena Gomez

I want to cancel my subscription and I want a refund for 5,100 please

โ€” 4 years ago by Tasneem

I would a refund on my subscription that i did not give permission for.

โ€” 4 years ago by Sakina

Hi. I mistakenly purchased the one year premuim of this app. Transaction Id/ order no - GPA.3372-8197-9101-36168..0 I didn't knew that my free trail period was ending. Can you please help me with the refund as I am really short on cash right now. Also I have unsubscribed from the app on Google pay.(from the yearly cycle). Hope you understand and please help me out here. Thank you.

โ€” 4 years ago by aimee

please process my refund i badly need it