Contact ICD-10 Customer Service

Why should I report an Issue with ICD-10: Codes of Diseases?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sanca Ventures to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The coding manual is still the best.Search by description is unusuable, even typing "salmon" should come up with stuff, instead white screen with remove ads ...It doesn't work... Can't open the app in my Redmi Note 8.

2. and the massage said that the software keep stopping.App currently not working on some Android devices.

3. Other than that, great for work or school !!it keeps stopping on my mobile.

4. Bad app.A trash for latest OS!! You people, upgrade your app coz it cant operate in some android OS especially these latest ones.

5. It just keeps on stopping without even openI just downloaded the app and I can't launch it without crashing.

6. Pixel 1, android 9.Does not always follow the coding guidelines.

7. Great app for medical coding !! Very useful and helpful.

8. I'm using xiaomi mi 8 with android pie operating system/miui 10.

9. Please fix!Downloaded and it wouldn't even open.

10. Kept crashing instead of even working once.

11. But in IOS, this app is very helpfulIt is the only app that helps me to get NHIF codes since my Pc has collapsed.

1. Fix ICD-10 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ICD-10: Restarting the app will resolve most errors.
2. Update the ICD-10 App. Here is how:
   1. On Android goto PlayStore » Search for "ICD-10" » Open ICD-10: Codes of Diseases » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ICD-10 » click "UPDATE".
3. Clear ICD-10: Codes of Diseases app cache: Clearing cached data will force your app to retrieve the latest data directly from ICD-10 servers.
   1. On Android, goto Settings » Apps » Select "ICD-10: Codes of Diseases" » click Storage » click "Clear Cache".
4. Check ICD-10 app permissions. If any of these permissions required to use your device's features are disenabled, ICD-10 might not work.
5. Uninstall and reinstall ICD-10. If nothing else has worked, completely uninstall ICD-10 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ICD-10 not working

2. Fix ICD-10 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ICD-10 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ICD-10 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ICD-10 may not be able to connect to the Internet when running in the background.