Contact Human Dx Customer Service

Why should I report an Issue with Human Dx?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Human Dx, Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Human Diagnosis Project (Human Dx) enables medical professionals and trainees everywhere to collaborate on clinical puzzles to learn and help society.

2. Join a global community dedicated to ending unequal access to medical knowledge.

1. As a student it would be great to have an option of working up the most common presentations in each specialty, as sometimes they are very rare and interesting presentations, as well as being able to do them on the laptop/in browser.Love the cases, but the app crashes frequently and takes a long time to load , also wish there werr arrows instead of dragging dx up and down, and wish the dx panel auto hides at the bottom when clicking through the case (but can br easily brought up by a tap) and also wish images are easier to openI want to use this app but it is really frustrating that it gets stuck on a page to create new case.

2. I first downloaded and used this app 3 years ago, and while there weren't as many cases at that time the clutter was minimal and the app was much more straightforward as a result.Super fun! I'm learning a ton by being thrown into cases that are often a little outside of the norm.

3. I love the concept and manage to muddle through but the more I use it the more annoying the technical issues are.Good concept, but I think it has problems that only got worse with the updates.

4. As a student, I think this app will be beneficial to becoming a better clinician.Some cases don't load when you click on an email or other link.

5. Slow loading times, screen clutter, and difficulty scrolling thru cases.

6. Have to uninstall each time then relog with a cose but it does not even gives me a chance.... unless the developer fix this soon, I will just stop using it.

7. Love how it shows rates of responses for all answers (correct and not)!!! Fantastic to see image studies included in the case.

8. Keep up the good work!Great idea but poor implementation of the UI.

9. Scrolling through and editing diagnoses, and looking back at diagnostic info, are difficult on both the android and the IPad versions.

10. Then at one point the keyboard showed as if I was to keep typing a ddx but the screen did not show my cursor and I had no idea what I was typing.

11. I find the cases extremely helpful for connecting topics learned during didactics.

1. Fix Human Dx Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Human Dx: Restarting the app will resolve most errors.
2. Update the Human Dx App. Here is how:
   1. On Android goto PlayStore » Search for "Human Dx" » Open Human Dx » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Human Dx » click "UPDATE".
3. Clear Human Dx app cache: Clearing cached data will force your app to retrieve the latest data directly from Human Dx servers.
   1. On Android, goto Settings » Apps » Select "Human Dx" » click Storage » click "Clear Cache".
4. Check Human Dx app permissions. If any of these permissions required to use your device's features are disenabled, Human Dx might not work.
5. Uninstall and reinstall Human Dx. If nothing else has worked, completely uninstall Human Dx then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Human Dx not working

2. Fix Human Dx Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Human Dx be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Human Dx not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Human Dx may not be able to connect to the Internet when running in the background.