Contact Nuvance Health Virtual Visits Customer Service

Why chat with our AI Nuvance Health Virtual Visits Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Nuvance Health Virtual Visits.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Speech wasn't delayed.I was concerned I would have to go another night in pain, but did not want to go to a waiting room exposed to germs 😷.This was so awesome! I felt all my needs were met, Susan was delightful and explained what I was experiencing and provided me a few options for care and suggested a follow up with her via phone on Monday 😊 This is a great idea! Laurie ColeAudio did not work - incredible echo occurred.

2. For overall use its been fine and since multiple of my medical providers use it, the choice is use it or phone call with no video.The visit was not as good as when i use othet apps.

3. I had to sign in twice - not sure why screen was lost first time.This was a very streamlined process; I downloaded the app ten minutes before my appointment and set up an account, then spoke with my doctor shortly thereafter.

4. I highly recommend this tele-health type of appointment for those who know IF your body's medical issues are going well BUT you must also know IF you need to SEE your physician when you are NOT feeling well.Works great.

5. I definitely feel safer during this pandemic knowing that I can easily see a competent doctor without having to leave my house.I love how you can see yourself and the provider.

6. Under the circumstances that our country is currently operating under with COVID-19, I feel so much safer having my quarterly follow up appointments this way, provided nothing in particular is bothering me.

7. It worked excellent on my android galaxy S9, but not at all good on my Acer chrome book but moderately ok on my Lenovo all in one desktop.

8. Only crappy part was the sound we couldn't hear each other at times.Very convenient while the country copes with this emergency.

9. But i spent 20 minutes inputing my medications and was late entering tI just had my 1st tele-health appointment and absolutely loved it.

10. The app through nuvance is quite good but the quality of talking or viewing through it seems to depend on the system you are using.

11. The doctor kept freezing every other second.

1. Fix Nuvance Health Virtual Visits Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Nuvance Health Virtual Visits: Restarting the app will resolve most errors.
2. Update the Nuvance Health Virtual Visits App. Here is how:
   1. On Android goto PlayStore » Search for "Nuvance Health Virtual Visits" » Open Nuvance Health Virtual Visits » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nuvance Health Virtual Visits » click "UPDATE".
3. Clear Nuvance Health Virtual Visits app cache: Clearing cached data will force your app to retrieve the latest data directly from Nuvance Health Virtual Visits servers.
   1. On Android, goto Settings » Apps » Select "Nuvance Health Virtual Visits" » click Storage » click "Clear Cache".
4. Check Nuvance Health Virtual Visits app permissions. If any of these permissions required to use your device's features are disenabled, Nuvance Health Virtual Visits might not work.
5. Uninstall and reinstall Nuvance Health Virtual Visits. If nothing else has worked, completely uninstall Nuvance Health Virtual Visits then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Nuvance Health Virtual Visits not working

2. Fix Nuvance Health Virtual Visits Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Nuvance Health Virtual Visits be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Nuvance Health Virtual Visits not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Nuvance Health Virtual Visits may not be able to connect to the Internet when running in the background.