Contact Duke Health Anywhere Customer Service

Why chat with our AI Duke Health Anywhere Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Duke Health Anywhere.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. This service was fast and the provider was very helpful and kind.Dr Little is AHMAZING!!! This app is very easy to use and a true necessity.

2. It would be nice if you could have a filter selection option for sex (for those that suffer from sexual abuse trauma) of the healthcare provider as well as their specialities.

3. I hope they keep this up because its very helpful to be able to see a live doctor in the comfort of your own home and not have to go to the ER or wait for the office to open to be seen.

4. App has kicked me out due to the provider taking break which would have been nice to know before waiting 30 mins.It took a while to set up my profile.

5. Thank You.When I am unable to get in to see my PCP, this is a great alternative for minor issues such as an ear ache or UTI.It works well and appointments are easy to make.

6. There was a bit of a wait, but overall not longer than a trip to the doctor would take, and less than I expected givin todays circumstancesThe physician was very attentive and asked appropriate question.

7. For example I'd like to make sure that the reason I'm calling for, let's say dermatology issues, is something my provider is familiar with.

8. They are also efficient and you still get what you need out of them like you would in person.Doctor was friendly and helpful, this was exactly what I needed right now.

9. The first time the app booted me out while searching for a provider.

10. After all that the provider was pleasant, listened to my issue and provided sound advice.

11. Thank you Duke Health Anywhere.It was easy to set up.

1. Fix Duke Health Anywhere Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Duke Health Anywhere: Restarting the app will resolve most errors.
2. Update the Duke Health Anywhere App. Here is how:
   1. On Android goto PlayStore » Search for "Duke Health Anywhere" » Open Duke Health Anywhere » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Duke Health Anywhere » click "UPDATE".
3. Clear Duke Health Anywhere app cache: Clearing cached data will force your app to retrieve the latest data directly from Duke Health Anywhere servers.
   1. On Android, goto Settings » Apps » Select "Duke Health Anywhere" » click Storage » click "Clear Cache".
4. Check Duke Health Anywhere app permissions. If any of these permissions required to use your device's features are disenabled, Duke Health Anywhere might not work.
5. Uninstall and reinstall Duke Health Anywhere. If nothing else has worked, completely uninstall Duke Health Anywhere then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Duke Health Anywhere not working

2. Fix Duke Health Anywhere Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Duke Health Anywhere be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Duke Health Anywhere not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Duke Health Anywhere may not be able to connect to the Internet when running in the background.