Contact Space Weather Customer Service

Why should I report an Issue with Space Weather?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of hamano to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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2. This is real information that most people may not appreciate or understand.

3. Outstanding photos and data.

1. Fix Space Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Space Weather: Restarting the app will resolve most errors.
2. Update the Space Weather App. Here is how:
   1. On Android goto PlayStore » Search for "Space Weather" » Open Space Weather » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Space Weather » click "UPDATE".
3. Clear Space Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from Space Weather servers.
   1. On Android, goto Settings » Apps » Select "Space Weather" » click Storage » click "Clear Cache".
4. Check Space Weather app permissions. If any of these permissions required to use your device's features are disenabled, Space Weather might not work.
5. Uninstall and reinstall Space Weather. If nothing else has worked, completely uninstall Space Weather then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Space Weather not working

2. Fix Space Weather Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Space Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Space Weather not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Space Weather may not be able to connect to the Internet when running in the background.