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1. Disappointed but cincinnati children's is the best hospital in the world, saves my son's life many times!This hospital is by far the best!!! So much was going on with my youngest daughter and no one could figure it out, so we were sent to this hospital and we never looked back!! We still travel almost an hour for her care!!!Caren definitely knew her way around and was real time saver! If you have to be at Cincinnati Childrens Hospital I highly recommend the app, also their gift shoppe is absolutely charming, bring your loved one something from there they'll love it, ❤️I just downloaded the app.

2. Love Cincinnati Children's and both of the convenient App's - "Caren" and their -" My Chart"!!! They make keeping up with all of our upcoming appointments and it is a saving grace with keeping all past appointments and evaluations along with Doctors notes and After Visit Summary's all in order and easy to access/find! I am beyond thankful for these App's!!!!!Yes you guys don't have an option for the college hill campus.

3. I really want to use this app but I can't do anything on it.Doctors there are the best... They are for the children and to really help them and looks for other things as well.They took really good care of my newborn.

4. And is helping us cope with our loss.App works perfect! I absolutely love this hospital.Love this app and it's features.

5. It's a great concept, but I can't click on any of the links.

6. Therefore mental health patients cannot use to this app at all.

7. None of the links are active.

8. They helped us thru the process.

1. Fix Cincinnati Children's Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cincinnati Children's: Restarting the app will resolve most errors.
2. Update the Cincinnati Children's App. Here is how:
   1. On Android goto PlayStore » Search for "Cincinnati Children's" » Open Cincinnati Children's » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cincinnati Children's » click "UPDATE".
3. Clear Cincinnati Children's app cache: Clearing cached data will force your app to retrieve the latest data directly from Cincinnati Children's servers.
   1. On Android, goto Settings » Apps » Select "Cincinnati Children's" » click Storage » click "Clear Cache".
4. Check Cincinnati Children's app permissions. If any of these permissions required to use your device's features are disenabled, Cincinnati Children's might not work.
5. Uninstall and reinstall Cincinnati Children's. If nothing else has worked, completely uninstall Cincinnati Children's then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cincinnati Children's not working

2. Fix Cincinnati Children's Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cincinnati Children's be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cincinnati Children's not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cincinnati Children's may not be able to connect to the Internet when running in the background.