Contact Beacon Connected Care Customer Service

Why should I report an Issue with Beacon Connected Care?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Beacon Connected Care to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When you call that office, the front office people tell you it's "your fault...you didn't work it correctly" when in fact I followed their previously given instructions to the letter.

2. Terrible experience.Quick & painless! So much better than waiting 4 hours in a local urgent care (where doctors are usually mega condescending) or going to the ER for an infected toe nail.

3. There are far better choices to use for virtual meetings.I absolutely LOVED this experience! Typically, my son's appointments at his pediatric Gastroenterologist involves a 45 min drive to & from in addition to the actual time at the office.

4. The doctor could still see his open sore & almost everything typical for his appointment was done through the app! It worked perfectly! Wouldn't change a thing!!!Very convenient when not feeling well--anytime from the comfort of your home.

5. Tech support simply suggests the issue is on the user end even though the doctor office admits to have a lot of issues with this app.

6. When we aren't able to make it in the office for appointments we need to continue video calls app.

7. Was able to upload pictures of my toe and after a couple questions, got an Rx sent to my chosen pharmacyQuick, helpful, sharp doctor.

8. The problem is the instructions you get from a particular healthcare provider's office are very vague and they don't tell you what to do if you encounter problems.

9. They don't want to hear the issues you had, so they want no feedback in order to know what happened so the app can be better.It would be nice to have a rating feature to rate our visit.

10. My pcp is an amazing doctor whom actually listens to my concerns and works with me, he isn't accusatory like the doc in the app.I was able to talk with my doctor during pandemic.

11. I love using this service.One major failing is the lack of a confirmatory window with the cancel button while in the waiting room.

1. Fix Beacon Connected Care Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Beacon Connected Care: Restarting the app will resolve most errors.
2. Update the Beacon Connected Care App. Here is how:
   1. On Android goto PlayStore » Search for "Beacon Connected Care" » Open Beacon Connected Care » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Beacon Connected Care » click "UPDATE".
3. Clear Beacon Connected Care app cache: Clearing cached data will force your app to retrieve the latest data directly from Beacon Connected Care servers.
   1. On Android, goto Settings » Apps » Select "Beacon Connected Care" » click Storage » click "Clear Cache".
4. Check Beacon Connected Care app permissions. If any of these permissions required to use your device's features are disenabled, Beacon Connected Care might not work.
5. Uninstall and reinstall Beacon Connected Care. If nothing else has worked, completely uninstall Beacon Connected Care then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Beacon Connected Care not working

2. Fix Beacon Connected Care Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Beacon Connected Care be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Beacon Connected Care not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Beacon Connected Care may not be able to connect to the Internet when running in the background.